CRM Administrator to lead CRM reporting, data quality and user adoption initiatives.Your recent roleAs the CRM Administrator, you will act as the key link between business stakeholders, internal users, and the CRM implementation partner.
You will support the rollout and ongoing optimisation of the CRM platform, ensuring data integrity, user adoption, and meaningful reporting capabilities.Key responsibilities include:Administering and maintaining the CRM platformSupporting CRM rollout activities across multiple faculties and business unitsManaging data cleansing, data quality, and governance processesDeveloping and maintaining dashboards and executive reportingWorking closely with implementation partners and CRM architectsTranslating business requirements into reporting and system solutionsFacilitating user training sessions, workshops,



and focus groupsProviding ongoing support and knowledge transfer to internal stakeholdersAssisting with the development of impact measurement and reporting frameworksSupporting senior leadership reporting requirements, including executive dashboardsWhat you'll need to succeedPrevious experience in a CRM Administrator, CRM Analyst, CRM Coordinator, or similar roleExperience working with CRM platforms such as HubSpot, Salesforce, Microsoft Dynamics 365, or similarStrong data management, data cleansing, and data quality experienceExperience creating dashboards, reports, and business insights If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV on my email or call me 2

📌 Crm Administrator (Sydney)
🏢 Hays
📍 Sydney