Big4 Bank Sydney CBD Mon-Fri 7 am - 7pm 8 hours rotating roster Hybrid post training $*****/hr + SuperYour new companyReady to build your experience with one of Australia's leading banks?
Hays is partnering with Commonwealth Bank to recruit multiple Business Banking Customer Service Specialists.
Based in Sydney CBD, this is an opportunity to join a Big Four bank supporting business customers across Australia while gaining valuable banking and customer service experience.Your new roleAs a Customer Service Specialist, you'll be the first point of contact for customers seeking support with their accounts and banking enquiries.You'll handle approximately 30 inbound calls per day, helping customers find solutions, resolve issues and navigate their banking needs.Key responsibilities include but not limited to:Managing inbound customer enquiriesResolving customer issues and providing solutionsNavigating multiple systems to access customer informationDelivering exceptional customer service in every interactionWorking collaboratively within a structured team environmentWhat you'll need to succeedPrevious customer service experience is essentialStrong communication skills and professional phone mannerAbility to manage a high volume of customer interactionsResilience, adaptability and a customer-first mindsetConfidence learning new systems and processesStrong attention to detailWhat you'll get in return$***** per hour plus superannuation6 month temporary assignment with an opportunity for extension or permanencyMonday-Friday rotating roster with 8-hour shifts between 7:00am - 7:00pmComprehensive full time training programmeHybrid working arrangements on reaching competencySupportive team culture with ongoing coaching and developmentExperience within a leading Big Four Australian bankValuable banking and customer service experience that can open future career opportunitiesWhat you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

📌 Customer Service Specialist (Sydney)
🏢 Hays
📍 Sydney