AO3 Fines Administration Officer $***** per hour + super Brisbane CBD Queensland Government ContractYour current companyHays is currently partnering with a Queensland Government organisation to recruit two experienced AO3 Administrative Officers for an initial temporary assignment through to 15 January ****, with the possibility of extension.This is an excellent opportunity for candidates who thrive in a fast-paced, high-volume administrative environment and enjoy working with legislation, written correspondence, data processing and customer enquiries.Your new roleAs an AO3 Administrative Officer, you will be responsible for supporting key administrative and operational functions within a busy client services team.
Duties will include:Reviewing and responding to a high volume of client enquiriesProcessing administrative requests in line with relevant policies and proceduresInvestigating and assessing information to determine appropriate outcomesDrafting and reviewing written correspondenceConducting repetitive form checking and high-volume data entryMaintaining accurate records and case notesUtilising internal systems to research and investigate enquiriesProviding information and support to clients through various communication channelsContributing to team objectives and performance outcomesWhat you'll need to succeedTo be successful in this role, you will demonstrate:Previous administration, processing or customer service experienceStrong written communication and correspondence skillsExcellent attention to detail and accuracyThe ability to analyse information and follow complex proceduresStrong computer literacy, including Microsoft Office applicationsExperience working in a high-volume, fast-paced environmentA skilled and customer-focused approachCandidates with backgrounds in administration, government, customer service, contact centres, compliance, processing or case management are encouraged to apply.What you'll get in returnAO3 pay rate of $***** per hour plus superInitial assignment through to 15 January ****Potential for extensionFlexible working hours between 7:00am and 6:00pmOpportunity to gain valuable Queensland Government experienceSupportive team environment and comprehensive trainingWhat you need to do now Applications will be reviewed as they are received.Click 'Apply Now' to forward an up-to-date copy of your CV, or email or call for a confidential discussion.

📌 Ao3 Fines Administration Officer (Brisbane)
🏢 Hays
📍 Brisbane