Universal Hotels is a family-owned group of 18 venues across Sydney with more than 60 event spaces across the group.
This is a genuine build prospect with no existing pipeline, CRM, or shared enquiry handling process.
You will design all of it and then sell against it.
This is not a single-venue job—clients can be matched to a pub, rooftop, private dining room, basement club, or hotel with rooms attached.Key responsibilitiesSell corporate, social and group dining bookings across the portfolioConduct proactive outreach to businesses, clubs and community groups around each venueMatch briefs to the right room, whichever venue it sits inOwn your accounts end to end, from first enquiry through to invoiceBuild relationships with repeat bookers who come back year after yearBuild one enquiry inbox and one CRM for the groupEstablish a response standard and the workflow that holds the team to itDevelop pricing and capacity by room, adjusted for season, day and timeCreate packages that work across different venue typesRun sheets for every booking,



issued to the venueConduct regular venue walk-throughs so you know what each room can really doBe on site for the big onesFollow-up after the event: thank you, review, rebokingAbout you3 to 5+ years in hospitality, venue or events salesMulti-venue or group experience is a big plusTrack record in building pipeline and converting it, with numbers you can talk throughComfortable with CRM systems.
You'll be choosing and setting ours upSydney market knowledge and existing corporate relationships are an advantageWork autonomously but also thrive in a people environment where support is there when you need itEnjoy building as much as sellingWork well with venue teamsAbout usUniversal Hotels is a family-owned group of 19 venues across Sydney, and we're still growing.
Pubs, restaurants, bars, a nightclub and four accommodation properties, each with its own character and its own local following.Competitive base plus incentives tied to booked revenueA blank page and the backing to build it properlyDirect line to the leadership team, so decisions get made quicklyA group that's growing, with more venues coming and room for the role to grow with it
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📌 Functions & Events Manager (Sydney)
🏢 Universal Hotels Group
📍 Sydney