We are looking for a Customer Banking Specialist Relief to join our Launceston branch on a part-time basis.This role will also work across the following branches : Longford, Deloraine, George Town, Exeter, Scottsdale, Mowbray, Kings Meadows, Launceston, Campbell TownPlease note that rosters are predetermined.
Before applying, please ensure you are available to cover the following roster:Roster: 22 hours per weekMonday & Tuesday: 9:30am - 4:00pmThursday & Friday: 9:30am - 2:30pmDo work that mattersIn this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
Your understanding of your customers and the Bank's offerings means you always know the right specialist to refer customers to for their more complex needs.Build a personal connection with customers through meaningful conversationsWork with customers to help them use our in-branch technology and digital banking optionsAsk about and respond to customers' transactional needs in the branch, ensuring they leave satisfiedPerform interviews and process applications for personal loans, credit cards and associated productsProactively call customers to build rapport and invite them into the branch for a Financial Health Check or an appointment with a specialistAdhere to the Bank's processes and procedures,



including accurately reconciling transactions and reviewing customers' financial positionsEngage with customers by participating in community events and fundraising activitiesLook out for the safety and wellbeing of your teamUse tools to capture customer feedback, and take action to correct any service breaks and drive improvementWe're interested in hearing from people who:Have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you doCan bring your passion for service excellence and, whilst being comfortable working independently, you will also be able to refer our customers to other specialist team members in order to better serve their needsCan demonstrate an ability to work in a busy, commercial and driven retail setting whilst seeing the big picture for customers and providing them with holistic solutionsAboriginal &/or Torres Strait Islander people are encouraged to apply.If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures)Please note: Following submission of your application, you may be invited to complete an online assessment and digital interview.
If you receive an invitation, we recommend completing it within 24 hours, although links will remain active 48 hours.
Completion of these assessments supports us in progressing your application through the recruitment process.
Once expired, testing links cannot be reset.We're aware of some accessibility issues on this site, particularly for screen reader users.
We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on .
Advertising End Date: 19/10/2026
#J-*****-Ljbffr

📌 Customer Banking Specialist Relief - Launceston (22Hrs/W)
🏢 Cba
📍 Launceston