We currently have an exciting opportunity for an energetic, and enthusiastic customer and safety-focused Campus Support Officer.
Reporting to the Security Manager, the purpose of the Campus Support Officer position is to provide for the safety and security of persons, premises, and assets of the site, whilst providing exceptional customer service to all our customers and stakeholders.Remuneration: Base rate of $***** + built in overtime and all penalties (3% above award rates)Location: Highly Regarded University Campus in Burwood12-Hour Shifts | Rotating Roster (Days & Nights) (2 weeks days, 2 weeks nights).
Availability: Must be available 24/7The Security Officer responsibilities include (but not limited to):Provide exceptional customer service to all stakeholdersConduct regular foot patrols of the site and its assetsPerform unlock and lock up of access points within the siteOperation of fire systemsIncident response, resolution, and reportingManagement of contractors and visitors onsiteSkills and ExperienceVIC Security Licence (Unarmed Guard, Crowd Control)Current First AidWorking with children check (employee) or willing to apply for oneCurrent knowledge of work health and safety and risk management practicesKnowledge of current industry standards and requirementsHighly developed customer service skillsExcellent written and oral communication skillsProven ability to understand, interpret and follow policies, procedures, and instructionsBenefits and CultureSupportive and inclusive culture focused on innovative service deliveryA professional and safe working environmentAccess to employee benefits and entitlementsAn Employee Assistance Program (EAP)



that is available to employees and their familiesEmphasis on learning and developmentWe pay 3% above award ratesYou get seven days off every fortnightYou want your work to matter and so do we.
With over 26,000 people across Australia, Current Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas.We know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.We're committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences.We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals.Even if your experience doesn't align perfectly with this role, we'd still like to hear from you.
If it feels like the right fit, apply - potential counts, and so do you.As a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it.If you need support or adjustments through the recruitment process, just let us know, we're here to help you put your best foot forward.This is a great opportunity to join a reputable company, and work with a professional team where you will be given the opportunity to develop your career.
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📌 Security Officer - Burwood (Melbourne)
🏢 Downer
📍 Melbourne