Casual or Perm-PT Medical Receptionist needed 3-4 days a weekFlexible Opportunity at Sydney's Leading Dermatology ClinicLooking for a flexible role with an amazing team, great culture, and a respected healthcare brand?
Sydney Skin is one of Australia's leading dermatology clinics, renowned for delivering exceptional care across medical, surgical, and cosmetic dermatology.
Our team of highly respected dermatologists, nurses, and support staff are passionate about helping patients feel confident in their skin while creating a workplace where people genuinely enjoy coming to work.We're looking for a friendly, organised, and enthusiastic Casual or Perm PT Medical Receptionist to join our wonderful team.This role would suit:A university student looking for flexible work around study.A parent returning to the workforce seeking school-friendly hours.Someone looking for casual work within a professional, supportive, and fun environment.Anyone who loves helping people and thrives in a fast-paced team setting.Why You'll Love Working With UsFlexible hoursFriendly, supportive and welcoming teamWork alongside some of Australia's most respected dermatologistsComprehensive onsite training and ongoing supportOpportunity to learn about dermatology, skin health and cosmetic medicineStaff discounts on skincare productsModern, qualified and positive workplaceBe part of a high-performing, well-respected healthcare brandAt Sydney Skin, we work hard, support one another, celebrate successes, and genuinely enjoy what we do.About the RoleThis is a dynamic medical administration role within a large and busy specialist practice.
It extends beyond traditional reception duties, with responsibilities varying from day to day depending on patient, doctor and operational needs.Our administration team works collaboratively across a range of functions, so you'll need to be adaptable, organised and comfortable using initiative to problem-solve,



troubleshoot issues and manage competing priorities while maintaining a high standard of patient care and customer service.Your responsibilities will include:Welcoming patients and providing professional, compassionate customer serviceManaging phone, email and patient enquiries in a timely and professional mannerProblem-solving patient concerns and assisting with more complex requestsTroubleshooting booking, billing and administrative process errorsScheduling appointments and managing complex patient bookings and doctor schedulesMonitoring and actioning patient correspondence, requests and follow-upsProcessing payments, invoicing and Medicare, DVA and ADF billingAccurate data entry and maintenance of patient recordsManaging scanning, referrals, correspondence and document processingProviding administrative support to our doctors, nurses and management teamAssisting with surgical bookings, quotes, deposits and pre-paymentsIdentifying administrative issues and escalating or resolving them appropriatelyMoving between different administrative responsibilities as the needs of the clinic change throughout the dayContributing to an organised, efficient and welcoming clinic environmentNo two days are exactly the same.
We are looking for someone who enjoys variety, takes initiative and is confident working within a fast-paced team where priorities can change throughout the day.About YouYou'll be someone who enjoys working with people and takes pride in delivering outstanding customer service.You'll have:A warm, friendly and professional mannerExcellent communication and interpersonal skillsStrong attention to detailGreat organisational skillsHigh computer literacy and confidence learning new systemsA positive, proactive attitudeThe ability to multitask and work efficiently in a busy environmentA genuine willingness to support your teamPrevious experience in a specialist medical practice or healthcare environment will be highly regarded, but a positive attitude and willingness to learn are equally important.Join Our TeamIf you're looking for a role where you'll feel supported, valued, and part of something special, we'd love to hear from you.
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📌 Medical Administrator (Sydney)
🏢 Sydney Skin
📍 Sydney