Job detailsCustomer Service & Administration OfficerLocated in Mackay$38/hr + PenaltiesMonday to FridayAbout Our ClientIn this role, you will be the first point of contact for customers, providing both phone and face-to-face service while managing a range of administrative duties.
You will work closely with the sales and operations team to ensure the smooth coordination of orders and dispatch.What You Will Be DoingProvide exceptional phone and face-to-face customer serviceProcess customer orders accurately and efficientlyCoordinate sales and dispatch activitiesManage emails and general correspondencePrepare invoices and schedule customer bookingsPerform general administrative duties and data entryMaintain accurate records and documentationWhat You Will NeedConfident using Microsoft Office SuiteExperience with invoicing and dispatch is essentialStrong organisational skills with the ability to multitaskExcellent communication and interpersonal skillsAbility to work independently and as part of a teamHigh level of attention to detailWhat's in it for you?




Supportive team environment with on-the-job trainingSuper paid on all hoursMy Benefits - Working with WorkPac means you can access major discounts across leading retailers, explore the Wellbeing Hub as well as acquiring special offers through our partnership with FlareAbout WorkPacWorkPac is one of the largest workforce solutions businesses in Australia, backed by over 25 years of proven success.
We offer tailored, end-to-end solutions in recruitment, skills and career development across diverse sectors, including Mining, Construction, Industrial, Engineering, Healthcare, Social Care and more.Equal Employment OpportunityAt WorkPac, we foster a work environment where everyone feels welcome and valued.
As an Equal Employment Chance employer, we welcome applicants from all backgrounds and embrace diversity in race, gender, age, religion, culture, and ability.
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📌 Customer Service Officer (Queensland)
🏢 Workpac
📍 Queensland