This is a casual role over the Christmas period, starting in October, with the opportunity to continue into the new year for the right candidate.
Weekend and public holiday availability is essential.ABOUT USBotanical H2O is a crystal & spiritual boutique based in Mandurah, WA.
For eight years we've been creating crystal jewellery and have grown into a boutique offering crystals, jewellery, permanent jewellery and spiritual goods, alongside our online store.
Our customers come to us for a sense of calm and connection, and creating a welcoming experience for every person who walks through our door is at the heart of what we do.THE ROLEReporting to our Boutique Manager, you'll be the first point of contact for our customers.
Your duties will include:Delivering warm and genuine customer service at all timesHelping customers find the right jewellery,
crystals and pieces for themAssisting with permanent jewellery appointments (full training provided)Building your knowledge of our products to answer questions with confidenceWorking towards daily sales targets and KPIsCreating and updating customer records in our POSReporting any stock, service or equipment issues to managementKeeping the boutique clean, tidy and well merchandisedFollowing opening, closing and safety proceduresABOUT YOUStrong customer service skills are a mustExperience working with sales KPIs is highly regardedAvailable weekends and public holidays, including the busy Christmas trading periodCurrent driver's licenceReliable, adaptable and comfortable in a rapid-paced environmentWe'll provide training on our crystals and the spiritual side of what we do, and all we ask is that you're respectful and open to learning.WHAT WE OFFERTraining in crystals and spiritual productsA supportive team and a loyal community of customersOUR VALUESTrust & FlexibilityAccountability & TeamworkGrowth & Learning
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