Job Description
We're seeking a passionate Marketing & Design Account Manager to maintain and grow client relationships for Australia's leading hospitality brands.
We're seeking a passionate Marketing & Design Account Manager to join our team at Merge.
As Australia's leading boutique agency specialising in hospitality and tourism, we're looking for someone who can maintain and grow client relationships while delivering creative excellence.
Job Description
You will be working to maintain and grow both new and existing client relationships and will work with the in-house team and contractors to ensure that all campaigns are performing well and all tasks are completed on time.
You will leverage your digital knowledge to support the client and team's needs.
2–3 years proven account management experience in marketing or creative services
Excellent written, verbal, and phone communication abilities
Strong content writing and grammatical proficiency
Proficiency in Canva for social media graphics and marketing materials
WordPress web design experience including page building and customisation
Understanding of Google Ads, Meta Ads, LinkedIn Ads, and TikTok Ads
Graphic design interest with aesthetic sensibility and brand consistency knowledge
Campaign performance analysis and insight generation capability
Self-motivated autonomous working style
Flexibility and willingness to learn new skills
Client Management
Qualified communication with prospects and existing clients
Relationship nurturing and new client onboarding
Ensuring timely approvals on all deliverables
Campaign Management
Creating and managing ad campaigns across Meta, Google, LinkedIn, and TikTok
Meeting performance KPIs across all campaigns
Campaign monitoring, reporting, and optimisation
Design & Content Creation
Designing social media graphics and content using Canva
Developing marketing collateral for clients
WordPress website page design and updates
Maintaining brand consistency across all deliverables
Copywriting and content editing
Social Media Management
Account scheduling via Hootsuite and Sked Social
Creating engaging visual content with compelling copy
Reporting & Analysis
Building performance reports with KPI benchmarks
Using web analytics to identify optimisation opportunities
Reviewing campaigns for budget and target compliance
Why Join Merge?
Specialised Industry Focus:Develop deep expertise in hospitality and tourism marketing rather than generalist work
Personalised Mentorship:Receive hands‐on training and mentorship in campaign execution and digital strategy
Collaborative Culture:Join a vibrant, supportive team that emphasises innovation and collaboration
Career Advancement:Ongoing advancement opportunities within a growing agency
300 +
8,000 +
Campaigns Managed
15 +
Years Experience
5
Meet The Merge Team
You'll work alongside a collaborative team of digital marketing specialists, designers, and strategists.
Develop deep expertise in hospitality and tourism marketing rather than generalist work.
Work with some of Australia's most exciting brands.
Receive personalised mentorship and hands‐on training from industry leaders with over 15 years of digital marketing experience.
Join a supportive team that values creativity and results.
Enjoy flexible working arrangements and real career advancement opportunities.
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