Join a growing payroll team supporting employees across a nationwide organisation.Your new employerJoin an organisation where the work you do directly supports the delivery of important services nationwide.
As part of a growing Payroll Helpdesk team, you'll play a key role in ensuring employees receive accurate, timely payroll support while contributing to an organisation focused on service excellence, integrity and continuous improvement.Your new role Whether you're building your payroll career or looking to step into a leadership position, there are opportunities available across APS4, APS5 and APS6 levels.As an APS4 Payroll Officer, you will:Provide first-point payroll support to employees and managersRespond to enquiries relating to pay, leave and employment conditionsProcess payroll transactions and maintain employee recordsAssist staff with payroll self-service functions and systemsManage helpdesk requests and escalate complex matters where requiredContribute to the delivery of accurate, timely and professional payroll servicesAs an APS5 Senior Payroll Officer, you will:Manage more complex payroll enquiries and transactionsValidate payroll calculations and undertake quality assurance activitiesSupport and coach junior team membersMaintain payroll procedures, work instructions and knowledge articlesLiaise with stakeholders to resolve payroll issuesIdentify opportunities to improve payroll processes and service deliveryAs an APS6 Payroll Team Leader, you will:Lead the day-to-day operations of the Payroll HelpdeskAllocate,



monitor and manage team workloads and service deliveryOversee complex payroll processing and compliance activitiesAct as the first escalation point for payroll enquiriesCoach, mentor and develop team membersDrive process improvements and contribute to operational reporting and planningWhat you'll need to succeedMust be an Australian citizenTo be successful, you'll bring:Previous payroll experience within a complex organisationStrong customer service and stakeholder engagement skillsAttention to detail and a commitment to accuracyAbility to interpret policies, procedures and employment conditionsStrong problem-solving and organisational skillsExperience using payroll systems, ideally Aurion or a similar HR/payroll platformThe ability to work collaboratively in a fast-paced environmentFor APS5 and APS6 opportunities, experience managing complex payroll matters, coaching staff or leading operational activities will be highly regarded.What you'll get in return Potential remote working chance within AustraliaAttractive salary packages across APS4, APS5 and APS6 classificationsOngoing professional development and career progressionFlexible and supportive team environmentOpportunity to work with experienced payroll professionalsMeaningful work supporting employees across a national organisationA collaborative workplace culture focused on continuous improvementWhat you need to do now If you're interested in these Payroll Officer opportunities, click 'Apply Now' or contact Alden Soe on ************** or email ****** for a confidential discussion.If this role isn't quite right for you, but you're looking for your next opportunity in payroll, HR operations or shared services, please get in touch for a confidential discussion about your career.
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📌 Aps4, Aps5 & Aps6 Payroll Opportunities (Canberra)
🏢 Hays
📍 Canberra