We're Hiring: Key Accounts Manager – Fire Protection ServicesAre you a customer-focused Key Accounts Manager with experience in fire protection, building services or a similar industry?
We're looking for someone to take ownership of a portfolio of key clients across our fire protection maintenance and compliance services.What you'll do
Build and maintain strong relationships with key clients.
Be the main point of contact for service queries, issues and escalations.
Work with technicians, service coordinators and project teams to ensure outstanding service delivery.
Monitor contracts, KPIs and SLAs.
Conduct client meetings and site visits.
Manage outstanding works, defects and rectifications.
Identify opportunities to grow existing client relationships and services.
Support new contract pricing, mobilisation and handover.
Ensure services align with relevant standards, including AS ****.
What we're looking for
Experience in account management,
client relationships or service coordination.
Fire protection or building services experience is highly desirable.
Valuable understanding of fire systems — wet/dry, detection, passive fire, EWIS etc.
Strong communication, organisation and commercial skills.
Customer-focused with excellent attention to detail.
Uptick and Microsoft Office experience is desirable.
Current Driver's Licence.
Why Force Fire?
? Competitive salary + car allowance ? Supportive team and great culture Training and career development Growing business with exciting opportunities ?️ A robust focus on safety, reliability and long-term client relationshipsReady to take the next step?
Join the Force Fire team and help us deliver exceptional service to our clients.Apply now!
📌 Key Accounts Manager – Fire Protection Services (Sydney)
🏢 Force Fire
📍 Sydney
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