Join a market-leading organisation and become part of a supportive, fast-paced team environment.Your new company A well-established organisation seeking a Customer Service Representative to join their Salisbury South team on a 12-month contract.
This is an excellent opportunity for a customer-focused professional who enjoys building strong relationships, solving problems, and delivering exceptional service.Your new role As a key member of the customer service team, you will be responsible for providing outstanding support to customers while coordinating orders and ensuring smooth day-to-day operations.
You will work closely with internal stakeholders, customers, and transport providers to deliver a seamless customer experience.Key responsibilities include:Managing inbound customer enquiries via phone and emailProcessing customer orders, amendments,



and requestsCoordinating dispatch documentation and transport paperworkLiaising with transport providers to support timely deliveriesMaintaining accurate customer records and system dataSupporting credit request processingBuilding and maintaining solid customer relationshipsContributing to a collaborative and safety-focused team environmentWhat you'll need to succeed Previous experience in a customer service or administration roleExcellent communication and relationship-building skillsStrong attention to detail and organisational skillsConfidence managing multiple priorities in a fast-paced environmentIntermediate Microsoft Office skillsExperience using SAP, Salesforce, or similar systems will be highly regarded What you'll get in return 12-month contract prospect with potential for extensionSupportive and collaborative team cultureComprehensive training and onboardingEstablished organisation with a strong reputationConvenient Salisbury South locationOpportunity to further develop your customer service and administrative skillsWhat you need to do now If you're interested in this opportunity, click 'Apply Now' to submit your application.
Alternatively, contact the Hays Office Support team for a confidential discussion.
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📌 Customer Service Representative (Adelaide)
🏢 Hays
📍 Adelaide