PCYC Queensland | Outside School Hours Care
Closing date: 01/11/2026
CCMS Officer | Permanent |
Any Hub & Spoke
$63,****** -$72,****** per
annum + Super + Salary Packaging
Options
Turn your attention to detail
into meaningful impact for Queensland
families
Why This
Role?
Behind every great Fun Squad service
is a team making sure systems, funding and administration work
seamlessly.
As a Child Care Management Systems (CCMS) Officer,
you'll help ensure families can access the support they need by
managing critical Child Care Subsidy administration, maintaining
accurate records and supporting the smooth operation of services
across Queensland.
This role is ideal for someone who
enjoys combining attention to detail with problem-solving and
customer service.
You'll work across a variety of tasks, support
stakeholders with complex enquiries and contribute to process
improvements that strengthen service delivery and operational
efficiency.
While your work happens behind the
scenes, the impact is far-reaching.
Your accuracy, efficiency and
commitment to quality help ensure children, young people and
families receive the support they rely on every
day.
A Great Next Step Within
PCYC
If you're already part of PCYC
Queensland and looking for a new challenge, this role offers the
opportunity to broaden your experience within our growing Fun Squad
team.
You'll gain exposure to Child Care Subsidy administration,
statewide service operations, compliance processes and specialised
systems that support services across
Queensland.
Whether you're currently working in
administration, customer service, OSHC, club operations or another
support function, this role provides an opportunity to build new
skills, expand your organisational knowledge and contribute to
service delivery on a broader scale.
What You'll
Do
In this role, you
will:
Deliver
high-quality administrative support for fee management,




account enquiries and day-to-day Fun Squad
operations.
Review Child
Care Subsidy claim data and investigate discrepancies,
errors and missing information.
Provide
specialist support in CCMS systems, helping to resolve
issues and improve processes.
Generate
accurate reports and administrative documentation to
support operational and compliance
requirements.
Manage
complex customer enquiries and support timely, effective
resolutions.
Maintain
accurate records and data to support compliance, financial
integrity and service delivery
outcomes.
What Makes This Role
Different?
Build your
understanding of statewide Fun Squad operations and Child
Care Management System Subsidy
administration.
Develop
specialist system, compliance and reporting expertise that
can support future career pathways within
PCYC.
Apply your
existing PCYC knowledge in a role that supports services
across Queensland.
Join a
collaborative team focused on continuous improvement and
operational excellence.
Support Fun
Squad services across Queensland, with your work
influencing outcomes for families
statewide.
Build
specialist expertise in Child Care Subsidy administration
and childcare management
systems.
Enjoy a
wide-ranging role that combines administration, customer service,
problem-solving and compliance
support.
Join a
purpose-driven organisation where your behind-the-scenes
work helps services focus on supporting children and young
people.
About
You
You're someone who genuinely enjoys
bringing order to complexity.
Whether you're reviewing data,




resolving enquiries or managing competing priorities, you take
pride in getting the details right and delivering work people can
rely on.
You may come from an administration,
customer service, accounts administration or data-focused
background and be looking for a role where your skills contribute
to something bigger.
You're confident using systems, comfortable
working with large volumes of information and proactive when
identifying and resolving issues.
Most importantly, you're a team
player who values accuracy, professionalism and great service.
You
enjoy supporting others, building positive relationships and
finding practical solutions that make things easier for both
colleagues and families.
What You
Bring
Must
Have
Experience
in an administration, customer service, accounts
administration or data entry
role.
Strong
attention to detail and the ability to manage high volumes
of information accurately.
Well-developed administrative, organisational and
computer skills, including Microsoft
Office.
Strong
verbal and written communication skills with a
customer-focused approach.
Nice To
Have
Knowledge of
Child Care Subsidy (CCS) administration and reporting
processes.
Experience
using Kidsoft or other Child Care Management System (CCMS)
software.
Our Commitment To
Safeguarding
PCYC Queensland is committed to
creating protected, inclusive environments where children and young
people are protected, respected and supported to
thrive.
Safeguarding is a shared
responsibility across all teams and is supported by our
long-standing partnership with the Queensland Police
Service.
Apply
Now
Shortlisting will commence
immediately.
We encourage you to apply promptly as
the advertisement may close early if a suitable candidate is
identified.
Attachments:
- CCMS Officer PD_June26.pdf

📌 Ccms Officer - Fun Squad (Queensland)
🏢 Pcyc
📍 Queensland