Customer Service based in Bella Vista Your new company Join a well-established and reputable organisation within the industrial sector, located in Norwest.
This company prides itself on its collaborative culture, strong internal relationships, and commitment to delivering an exceptional customer experience.Your new role As a Customer Experience Officer, you will play a critical role in supporting the sales and warehouse teams while ensuring a seamless end-to-end experience for customers.Managing customer enquiries via email and phoneProcessing customer orders accurately and efficientlyMonitoring and checking stock levels to support order fulfilmentLiaising closely with the warehouse team to coordinate dispatch and availabilitySupporting the sales team with order updates and customer requestsBuilding and maintaining solid relationships with customers through clear and proactive communicationWhat you'll need to succeed Previous experience in high volume call centre is essential Supply Chain Logistics experience is highly advantageousSalesforce experience preferredStrong attention to detail and organisational skillsExcellent communication skills, both written and verbalA proactive, team-focused approachAbility to multitask and work effectively in a fast-paced environmentPermanent Resident or Citizens onlyWhat you'll get in return 6 Month temporary with view to go permanent$40 p/h + superConvenient Norwest location with free on-site parkingSupportive and collaborative team environmentOpportunity to work with a respected and growing organisationOngoing opportunity with potential for long-term progressionWhat you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to ****** this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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📌 Customer Service Officer (Sydney)
🏢 Hays
📍 Sydney