Job Description
Colonial Group in Australia is seeking a friendly Guest Service Agent to welcome guests from check-in to check-out, delivering warm hospitality and memorable stays.
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You will handle reservations, guest accounts and inquiries, communicate with guests and colleagues, and share local tips to enrich each visit.
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This role requires flexibility for nights, weekends and public holidays, excellent organisation, and the ability to remain calm under pressure while ensuring top-tier service.
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