Job Description
Tarneit Family Medical and Dental Centre – Tarneit VIC
Tarneit Family Medical & Dental Centre | Tarneit, VIC Join our amazing, friendly and supportive team! n
We are seeking an experienced, reliable and organised
Medical Receptionist
to join our busy medical practice on a casual basis.
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This position will primarily involve
covering evening shifts and weekends
, with additional shifts available to cover staff leave and practice needs.
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Previous experience using Best Practice software is essential.
Medical Receptionist – Casual Position Tarneit Family Medical & Dental Centre | Tarneit, VIC Join our amazing, friendly and supportive team! n
We are seeking an experienced, reliable and organised
Medical Receptionist
to join our busy medical practice on a casual basis.
n
This position will primarily involve
covering evening shifts and weekends
, with additional shifts available to cover staff leave and practice needs.
n
Previous experience using Best Practice software is essential.
About the role n
As the first point of contact for our patients, you will help create a welcoming experience while supporting the smooth daily running of the practice. You will work closely with our doctors, nurses, reception team and Practice Manager.
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Your responsibilities will include:
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Welcoming patients and managing check-in and registration.
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Answering calls and handling patient enquiries professionally.
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Booking and managing appointments using Best Practice and HotDoc.
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Maintaining accurate patient details and records.
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Processing payments, Medicare claims and billing.




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Managing incoming correspondence, scanning and uploading documents.
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Communicating patient requests to the appropriate clinical team member.
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Supporting daily administrative tasks and reception duties.
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Completing opening and closing procedures as required.
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Maintaining patient privacy and confidentiality at all times.
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About you n
We are looking for someone who is approachable, proactive and confident working in a busy general practice.
Essential requirements n
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Previous medical reception experience.
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Practical experience using Best Practice software
, including appointment management, patient records and billing.
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Availability to work
evening shifts and weekends
.
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Excellent communication and customer service skills.
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Robust attention to detail and organisational skills.
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Ability to multitask, prioritise competing demands and remain calm under pressure.
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Reliability, punctuality and a positive team attitude.
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Ability to work independently and follow practice procedures.
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Understanding of patient confidentiality and discretion when handling sensitive information.
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Highly regarded n
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Experience using HotDoc.
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Sound knowledge of Medicare billing and claiming processes.
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Flexibility to cover staff leave and occasional short-notice shifts.
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Why join us? n
You will be part of an amazing team that values kindness, cooperation and quality patient care. We offer a welcoming workplace, supportive colleagues and guidance as you settle into our practice.
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📌 Medical Receptionist - Casual (Melbourne)
🏢 Tarneitfamilymedicalcentre
📍 Melbourne