Job Description
Dental Assistant & Front Office Coordinator - 2 Positions n
Are you the person who makes the practice run better?
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You don't wait to be told. You notice the gap in the book and fill it. You have the room ready before the dentist asks. You care how the day goes, not just your part of it.
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If that's you, we want to talk. We're hiring
two
people, and we pay well for excellent work.
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About us
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Berwick Smiles is a modern, growing practice in Berwick offering general, implant, cosmetic and facial aesthetic treatments. We're a small team, so your work is seen and your ideas get used. As we grow, the people who help us grow will grow with us.
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You own the chair side of the day.
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Assist with general and cosmetic procedures
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Keep infection control and sterilisation to Australian standards
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Keep the day on time, rooms turned around fast, and stock in order
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Help at the front desk when needed
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Make every patient feel looked after
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You own the front desk, the appointment book and new patient enquiries.
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Turn calls, web enquiries and social media messages into booked appointments
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Follow up enquiries that didn't book, so no new patient slips through
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Keep the book full: bookings,
recalls, confirmations and filling cancellations
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Explain treatment plans and fees clearly, and process payments and health fund claims
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Handle reception admin: patient records, emails, filing, invoices and end-of-day reports
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Be the first and last impression for every patient
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Hours
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Part-time with flexible days that we'll agree together. Hours are between 9am and 7pm, Monday to Thursday. No weekends.
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You must have
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At least 2 years' experience in a dental practice
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Experience with dental software
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Excellent communication skills with patients, in person and on the phone
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Full working rights in Australia
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For the Dental Assistant role: Cert III in Dental Assisting (or equivalent)
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Bonus if you have
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A track record of converting enquiries into bookings
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Cosmetic or aesthetic practice experience
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Cert IV (radiography or practice administration)
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What you get
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$32 to $38 per hour, based on experience
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Performance bonus
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Training and a clear path to grow
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Discounted dental care for you and family
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