Job Description
Department of Justice and Community Safety is seeking a Service Desk Team Lead to run daily service desk operations, guide a skilled team, and improve support across the department. The role focuses on incidents, service requests, and delivering transparent service plans and standards.
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You will drive proactive service desk improvements, provide technical guidance, and help manage major incidents and outages, while developing leadership and technical skills in a large government environment.
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📌 Service Desk Lead - Drive Incident Resolution (Melbourne)
🏢 Department Of Justice
📍 Melbourne
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