Job Description
Contractor Engagement Consultant n
Join NES Fircroft in Melbourne as a Contractor Engagement Consultant, supporting our contractor workforce and delivering a high-quality experience throughout the contractor lifecycle. This role is ideal for someone who combines relationship management, strong administration and customer service skills with the ability to work confidently in a fast-paced recruitment environment.
What You'll Be Doing n
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Build strong relationships with contractors, acting as a key point of contact and supporting a positive experience throughout their engagement.
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Coordinate contractor onboarding, mobilisation, ongoing engagement and offboarding activities accurately and efficiently.
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Maintain regular contact with contractors to understand their experience, respond to queries and proactively address issues.
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Work closely with recruitment consultants, clients and internal teams to ensure contractor requirements and expectations are effectively managed.
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Support the collection and maintenance of contractor documentation, ensuring required information is complete and up to date.
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Maintain accurate contractor records and ensure information is recorded correctly within relevant systems.
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Respond to contractor queries professionally, coordinating with internal stakeholders to achieve timely resolutions.
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Identify opportunities to enhance contractor processes, communications and the overall contractor experience.
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Why NES Fircroft n
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Global Organisation:
Be part of an established international workforce solutions business with a strong presence across specialist technical markets.
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Collaborative Culture:
Work alongside experienced recruitment and operational professionals in a supportive team environment.
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Career Development:
Build valuable experience across contractor engagement, recruitment operations and stakeholder management.
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Meaningful Impact:




Play a direct role in delivering an excellent experience for contractors and supporting successful client outcomes.
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What We're Looking For n
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A genuine commitment to delivering qualified, responsive and positive contractor experiences.
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Strong interpersonal skills with the confidence to build trusted relationships with contractors and internal stakeholders.
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Excellent attention to detail and the ability to manage multiple priorities in a fast-moving environment.
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Strong written and verbal communication skills with a professional and approachable style.
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A proactive approach to resolving queries and identifying practical solutions.
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Strong administrative capability and confidence maintaining accurate records and documentation.
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A collaborative mindset and willingness to work across recruitment, operations and support teams.
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Previous experience in recruitment, contractor management, mobilisation, workforce services, HR coordination or a customer-focused environment would be highly regarded.
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Who Are We? n
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We are a global workforce solutions provider supporting clients and professionals across specialist technical and engineering sectors.
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Our success is built on strong relationships, specialist expertise and a commitment to delivering an excellent experience for clients, candidates and contractors.
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We value collaboration, professionalism and people who take ownership of delivering high-quality outcomes.
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Accessibility & Inclusion n
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NES Fircroft is committed to creating an inclusive environment where people from diverse backgrounds can contribute and succeed.
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We welcome applications from all suitably qualified candidates and encourage applicants who require reasonable adjustments during the recruitment process to let us know how we can support them.
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About Us:
n Meet The Team: contact-us
n YouTube: @NESFircroft
n LinkedIn: company/nes-fircroft/
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📌 Contract Engagement Consultant (Melbourne)
🏢 Nes Fircroft
📍 Melbourne