Job Description
Sutherland Shire Council is seeking a Team Leader - Customer Service Operations to oversee the customer service functions, ensuring effective frameworks and resources to deliver exceptional experiences. The role requires leading a cooperative team and advising on best practices in customer service.
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You will work closely with internal stakeholders and the Customer Experience Leadership Team to implement the Customer Experience Strategy and drive continuous improvement initiatives.
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📌 Team Leader - Customer Service Ops (Temp Ft, 35H/Wk) (Sydney)
🏢 Sutherland Shire Council
📍 Sydney
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