About the role
As the Workforce Capability Partner, you will play a key role in developing a skilled, capable and confident workforce through the delivery of high-quality learning and development initiatives across the organisation.
Working closely with leaders and employees, you will facilitate engaging training programs, support workforce capability development and promote best-practice approaches that enhance service quality and employee performance.
This role combines training delivery, stakeholder collaboration and continuous improvement to help foster a culture of learning, accountability and professional growth, while ensuring employees are equipped to meet organisational, legislative and quality requirements.
Key responsibilities include but are not limited to:
Delivering engaging onboarding, induction and role-specific training programs that equip employees with the skills and knowledge needed to succeed in their roles
Facilitating mandatory and compliance-based training, competency assessments and learning activities that support safe, high-quality service delivery
Designing, developing and continuously improving learning resources, training materials and workforce development initiatives aligned with organisational priorities
Partnering with leaders and teams to identify capability needs and implement practical learning solutions that enhance performance and professional growth
Promoting best-practice approaches, organisational standards and continuous learning across frontline and corporate service areas
Monitoring training effectiveness, gathering feedback and implementing improvements to enhance learner engagement and workforce capability outcomes
Maintaining accurate training records, learning system data and compliance reporting to support workforce planning and organisational requirements




Building strong relationships with stakeholders across the organisation to deliver impactful learning experiences and foster a culture of accountability, development and continuous improvement
About you
To be considered for this rewarding role you will have:
Demonstrated experience delivering and assessing adult learning programs
Experience facilitating face-to-face training across diverse workforce groups
Strong facilitation, presentation and communication skills
Experience developing and reviewing learning resources and training materials
Demonstrated ability to assess competency and provide coaching and feedback
Understanding of workforce capability development and adult learning principles
Ability to build productive relationships with operational leaders and stakeholders
Strong organisation and time management skills
Ability and willingness to travel regularly across service locations
Experience within disability, mental health, community services, aged care, health or human services sectors (desirable)
Experience delivering Medication Management training (desirable)
Experience delivering MAYBO or equivalent de-escalation training (desirable)
Experience delivering Wellness Star/Triangle training (desirable)
Experience delivering Emergency Management, Incident Management or compliance-based training (desirable)
Experience using Learning Management Systems (desirable)
Knowledge of NDIS, safeguarding, quality and compliance frameworks (desirable)
Role requirements




Certificate IV in Training and Assessment (TAE*****/TAE***** or equivalent)
Travel to selectability sites will be required from time to time
Current open/P1 "C" Class Queensland driver's licence
Child Safety & Personal History Screening check
Positive notice working with children (blue card)
NDIS workers screening Clearance
NDIS Worker Orientation Module "Quality, Safety & You" completion certificate
About the offer
The Workforce Capability Partner is a Fulltime position based in Townsville.
We offer a range of benefits include:
Hourly rate of $***** + super
Up to $15,900 FBT salary packaging benefits
Access to fitness passport
Flexible working arrangements
Career pathways and opportunities for development
Employee assistance program offering confidential counselling support for employees
Applying
If you would like more information, please contact selectability's HR Business Partner Josh Cannon on ************ or by email ******
About us
selectability is a not-for-profit charity with a primary focus of improvingmental wellbeing and contributing to suicide prevention across regionalQueensland.
We believe everyone has the right to access high-quality supports locally and have recently expanded our services to include child safety, and residential aged care in the Lower Gulf.
selectability is committed to creating safe environments where young people feel protected, respected and heard.
The successful applicant will be responsible for quality service delivery to young people, recipients, older persons, families, and the community within selectability.
We value lived experience, cultural knowledge and diversity within our workforce as part of strengthening secure and inclusive practice.
If you would like to know more, please visit our website.
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📌 Workforce Capability Partner (Townsville)
🏢 selectability
📍 Townsville