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Position Overview
The Scrum Master / Team Coach acts as an operational leader and agile mentor for globally distributed agile teams under Technology team, operating within a Scaled Agile Framework (SAFe) structure.
This role drives iteration execution, optimizes delivery flow, and manages technical risks and dependencies to ensure predictable value delivery.
Key Responsibilities
Team Facilitation & Planning:
Facilitate all Protected team events (Daily Standups, Iteration Planning, Backlog Refinement, Iteration Demos, and Retrospectives) and guide team preparation and execution for PI Planning.
Flow & Delivery Execution:
Monitor daily team velocity, lead capacity allocation against agreed guardrails, and manage workflow to ensure predictable delivery of committed objectives.
Dependency & Risk Management:
Track and resolve cross-team and external dependencies; identify, clear, and escal...?
Governance & Operational Readiness:
Ensure team delivery complies with corporate IT standards, security mandates, and business readiness procedures early in the delivery lifecycle.
Delivery Metrics and Reporting:
Ensure high data quality across project tracking tools and leverage team flow metrics to inform empirical performance improvements.
Vendor Coordination:




Facilitate communication with external vendors to support team-level sourcing, procurement, and administrative workflows.
Coaching & Continuous Improvement:
Coach teams on SAFe practices and Lean-Agile mindsets, translating retrospective feedback into actionable delivery enhancements.
Requirements & Qualifications
Experience & Education
Bachelor's degree in Information Technology, Computer Science, or a related field.
4+ years of IT industry experience, with at least 2+ years in a dedicated Scrum Master role.
Proven experience delivering within a SAFe or multi-team scaled enterprise environment.
Demonstrated history of Scrum Master / Agile Coaching as a primary career path.
Technical & Functional Knowledge
General understanding of software development lifecycles, IT infrastructure, IT security standards, and DevOps principles.
Excellent written and verbal communication skills, with the ability to facilitate effectively across cross-cultural and distributed teams.
Hands-on experience with Jira, Confluence, and other industry-standard project management tools.
Familiarity with vendor coordination, procurement processes, and IT governance protocols.
Certifications
Certifications (Preferred):
Industry Scrum Master or Scaled Agile Framework certifications
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📌 Scrum Master / Team Coach (Brisbane)
🏢 HTK
📍 Brisbane