The Royal Children's Hospital (RCH) in Melbourne is seeking a Service Desk Analyst to join the ICT Department.
You will be the frontline point of contact for ICT incidents and service requests across a large hospital setting, resolving issues at first contact where possible.
You will triage, troubleshoot, and resolve issues across end-user devices and clinical systems, document tickets, and coordinate with internal ICT teams and external vendors to restore services within agreed SLAs.
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📌 Hospital It Service Desk Analyst - Impactful Support & Flex (Melbourne)
🏢 Royal Children’s Hospital (RCH)
📍 Melbourne
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