Job Description
Skidata is the global leader in Parking, People, and Mountain access. Based in our Port Melbourne Office we are looking for a motivated person to join our service team in the field.
n
The key function of this role is to provide service to our various customers with both software and hardware support and maintenance of our systems. Break-fix repairs both in the field and remotely are key to the success of this role.
n
As part of the role, you will be involved with our software suite, which includes creating virtual environments using Microsoft, ESX, and Linux tools. Programming and commissioning of field equipment across a range of sites.
n
This role has growth opportunities within our Project and Solutions teams by providing support in the deployment of National projects. As well as the development of locally produced software.
n
As part of the remuneration, the package includes:
n
n
attractive base salary
n
fully serviced company vehicle
n
tools
n
mobile phone
n
laptop
n
Key Responsibilities, Tasks, and Activities: n
n
Ensure jobs are completed in Service Now in a timely manner.
n
Complete installation and commission paperwork.
n
Completion of warranty and repair spare parts paperwork.
n
Submit purchase requests for local parts.
n
Take responsibility for accurate record-keeping of parts in your possession.
n
Notify the manager of any key developments and potential faults.
n




Respond to manager requests in a timely manner.
n
Complete administrative tasks associated with After Hours and Callouts procedures.
n
Install and fit equipment.
n
Take and maintain all appropriate gear to sites.
n
Commission equipment (software and hardware).
n
Observe, test, and monitor equipment functioning.
n
Skills & Knowledge: n
n
High level of technical competence and interest in continuous improvement.
n
Experienced in operating systems (e.g. MS Windows server/client, Linux).
n
Experienced in computer networks (e.g. Ethernet, TCP/IP, firewalls).
n
Knowledge in virtualization technologies (e.g. VMWare).
n
Basic understanding of databases (e.g. MS SQL).
n
Basic electrical and electronic principles
n
Ability to work as part of a team or independently.
n
Desire to continuously learn and refine skills and train colleagues.
n
Commitment to customer service excellence.
n
Well organized and the ability to prioritize.
n
Knowledge of SKIDATA equipment an advantage or demonstrated ability to learn and become competent in highly technical products.
n
Experience with field support of electronic equipment, servers, networking and/or preventative maintenance of electronic equipment advantageous
n
Effective communication skills with all stakeholders
n
n
** no agencies, please. Must have full time working rights in Australia.
#J-*****-Ljbffr

📌 Field Service Technician (Melbourne)
🏢 Skidata
📍 Melbourne