Job Description
Administration Assistant - Specialist Clinic n
Status:
Casual
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Remuneration:
$***** p/h + 25% + super
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Classification:
Administration Officer Grade 1 (HS1) under the Health and Allied Services, Managers and Administrative Workers (Victorian Public Sector) (Single Interest Employers) Enterprise Agreement.
About the Role n
As an Administrative Assistant within the MBPH Specialist Clinics, you will play a vital role in delivering exceptional customer service and administrative support to patients, clinicians, and visitors. Working as part of a collaborative team, you will contribute to the efficient day-to-day operation of the clinics through managing patient appointments, reception and enquiry services, patient check-in and check-out processes, referral validation, billing and account administration, and maintaining accurate records. This dynamic role requires strong organisational skills, attention to detail, and a customer-focused approach to ensure a positive experience for all patients while supporting the delivery of high-quality healthcare services
To be successful in this role, you will have n
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Proven interpersonal and time management skills
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The ability to communicate with a multidisciplinary team
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The ability to offer exceptional customer service at all times
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Previous health or medical services experience, and an intermediate level of computer skills within the Microsoft suite is essential.
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Previous experience in a medical administrative or reception role is desirable, along with a Certificate in Medical Terminology.
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Experience in hospital mainframe systems,



patient management and clinical systems and medical software packages (Medical Director Clinical and BlueChip) would be advantageous.
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For more role specific information please visit to view the position description.
About MBPH n
At MBPH, we're driven by a genuine focus on patient-centred care. Our workforce of over 1,200 employees is committed to delivering care to our community 24/7, guided by our H.E.A.R.T. values.
Our people, Our H.E.A.R.T. n
Our H.E.A.R.T. values (Happy Empathetic Accountable Respectful Team Based) are so much more than words; they are the driving force behind what we do every day. These values are lived throughout the organisation across each department, role and location.
What MBPH has to offer you n
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An setting where external professional development is supported and encouraged
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Salary Packaging and Novated Leasing Options - Pay less tax
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Free parking on-site
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On-site Cafe
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Staff Well Being, Employee Assistance and Intervention Programs - Free Remedial Therapy and Physiotherapy
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At MBPH, we continue to strengthen our focus on diversity, equity and inclusion practices. This is supported through our internal network if LGBTQIA+ Allies and organisational membership with ACON Pride in Diversity.
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Act with RespectX | We are proud to be a RespectX Accredited Employer. We have zero tolerance for sexual harassment, bullying and discrimination in our organisation. Learn more:
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A valid Working with Children Check and a National Police Check (undertaken in the last three months), and mandatory role specific immunisations are required
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Applications Close: 31/10/2026
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