The Good Guys is seeking a Customer Service Team Leader in Australia to guide the store operations, coach the team, and drive profitable sales growth.
You will oversee multi-channel fulfilment and uphold policy compliance while delivering exceptional customer experiences.
Reporting to the Customer Service Manager, you'll develop staff capability, manage incidents and safety training, and collaborate with stakeholders to maintain The Positive Guys' high standards across the store network.
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📌 Customer Service Team Leader: Coach, Coordinate & Elevate (Victoria)
🏢 SmartRecruiters
📍 Victoria
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