Concentrix Catalyst in Sydney is seeking a strategic Head of CCaaS Customer Success to own the full customer value journey from initial engagement through retention and expansion.
This senior role blends technology, customer experience and commercial growth, requiring close partnership with Sales to shape outcome‐led solutions.
You will lead end‐to‐end customer engagement, build scalable playbooks for onboarding, adoption and renewal, and guide a high‐performing team across Solutions
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📌 Ccaas Customer Success Leader — Growth & Value (Sydney)
🏢 Concentrix Catalyst
📍 Sydney
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