Keilor East, VIC, Australia Resource Innovative Recycling Solutions
We have two positions open, and the volume of work through the site is what drives both.
You are the technical decision point for the assets you handle: you assess what has arrived, sanitise the data on it, decide whether it is refurbished, harvested for parts or broken down, and carry the work through to a unit that is either ready to redeploy or properly destroyed.
The work spans hardware, operating systems, applications, networking and asset records, so no two days look the same.
It is a technical role in a workshop workplace, not a warehouse job with a screwdriver attached.
You will report to the ITAD Operations Manager.
WHAT YOU WILL BE DOING
ASSESSMENT AND DATA SECURITY
Assess each returned asset, identify its hardware and software configuration and determine the technical path: redeploy, refurbish, harvest or destroy.
Carry out secure data erasure and sanitisation to NIST ****** using Blancco, including degaussing and physical destruction of hard drives and solid state drives where erasure is not appropriate.
Maintain the Blancco erasure reports and the evidence trail behind every certificate
OPERATING SYSTEMS, SOFTWARE AND NETWORKING
Install, image, configure and troubleshoot Windows and macOS builds.
Maintain standard images,



driver sets and application packages so each asset class deploys cleanly, and install the software required on refurbished assets.
Configure and verify network hardware and connectivity on redeployed equipment, and maintain the network setup in the test environment.
TESTING, FAULT FINDING AND REPAIR
Test and diagnose faults across desktops, laptops, mobile devices, servers and networking equipment, work out whether a fault is hardware, software or configuration, and repair or replace components and peripherals.
ASSET RECORDS AND CUSTOMER SUPPORT
Receive, test and track every unit accurately at serial and IMEI level in our ITAD asset management system, including stocktake, and keep the asset catalogue accurate.
Respond to internal and customer enquiries on hardware, software and asset condition, and attend customer sites to collect, deploy or relocate IT hardware.
Work to our documented process every time and take responsibility for the quality assurance of your own work.
HIGHLY REGARDED
Experience with Blancco or an equivalent certified erasure platform.
Level 2 or higher IT technician experience, or vendor certifications such as CompTIA A+, Microsoft, Apple or networking.
IT asset disposition, e-waste or electronics reprocessing experience.
#J-*****-Ljbffr

📌 Itad Technician (Melbourne)
🏢 Complex International Recruitment Philippines
📍 Melbourne