Job Description
Job Description n
Oaks Hervey Bay Resort and Spa are looking for a friendly, adaptable, and guest-focused Guest Experience Attendant to join our team, someone who can confidently assist across both Front Office operations on a casual basis.
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This is a hands-on, dynamic role perfect for someone who enjoys variety and thrives in a guest-facing environment. You'll be a key part role in the overall hotel experience, ensuring our guests feel welcome, well cared for, and delighted from check-in to check-out, while also assisting within housekeeping operations.
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Welcome guests on arrival and handle check-ins/check-outs with efficiency and warmth
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Assist with housekeeping duties including servicing rooms and public areas as required
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Provide local recommendations, handle guest requests, and respond to feedback promptly
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Support linen handling, room setup, and presentation standards
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Ensure guest rooms and public areas are maintained to brand and cleanliness standards
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Coordinate with housekeeping and other departments to ensure guest needs are met
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Process payments accurately and maintain up-to-date guest records
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Work Environment n
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Rotating roster across Monday to Sunday
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Shift times scheduled within 6:00am to 10:00pm
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Long term opportunity.
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Hourly Rates (excluding superannuation):
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Monday - Friday: $***** per hour
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Saturday: $***** per hour
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Sunday: $***** per hour
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