Job Description
Location:
578 Springvale Road, Springvale South VIC ****
Employment type:
Part-time, Weekdays only
About us n
Health Buddies AU is a new private speciality practice offering specialised treatment across mental health, women's health, and integrative health in a warm, neuro-affirming, and strengths-based environment. Our services span psychiatric assessment and treatment, evidence-based psychotherapy, TMS, and novel treatments, delivered by a collaborative team of specialists, psychologists, and support staff.
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As we grow, we are looking for an experienced Practice Manager to keep our clinic running smoothly and to help us deliver an exceptional experience for our patients and clinicians alike.
The prospect n
This is a hands-on leadership role at the heart of our practice. You will oversee day-to-day operations, support our clinical team, and ensure our systems, staff, and compliance run seamlessly. It's a genuinely varied role that suits someone organised, personable, and comfortable balancing the administrative, financial, and people sides of a busy mental health practice.
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The part-time structure offers flexibility, making it well suited to an experienced practice manager seeking balance or looking to bring their expertise to a purpose-led setting.
Key responsibilities n
Oversee the day-to-day operations of the practice and day program
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Lead, roster, and support administrative and reception staff
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Manage billing and invoicing across Medicare, DVA, private health, and self-funded patients,



including MBS item accuracy
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Coordinate patient intake, appointments, and the referral pathway (including GP and HealthLink referrals)
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Maintain compliance with mental health day hospital accreditation, Department of Health requirements, and internal policies and procedures
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Support HR functions, including onboarding, employment documentation, and staff wellbeing
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Liaise with practitioners, external providers, and the practice accountant
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Oversee facilities, supplies, and the smooth running of the clinic environment
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Uphold patient confidentiality and a safe, welcoming atmosphere at all times
About you n
Demonstrated experience as a Practice Manager or in a senior administrative role within a medical or allied health setting
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Sound knowledge of Medicare and MBS billing; familiarity with mental health or psychiatry settings highly regarded
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Confident with practice management software and general clinical/office systems
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Strong organisational, problem-solving, and interpersonal skills
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A calm, discreet, and compassionate approach, with genuine care for the people we support
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Ability to work independently and prioritise across competing demands
What we offer n
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A supportive, close-knit, and multidisciplinary team
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Flexible part-time hours that fit around your life
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The chance to shape and improve how a growing practice operates
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Meaningful work contributing to better mental health outcomes in the community
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#J-*****-Ljbffr

📌 Practice Manager (Melbourne)
🏢 Health Buddides AU
📍 Melbourne