Job Description
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As Store Manager for Oscar Wylee inRockhampton, your role will be to lead and inspire your team to deliver remarkable results and oversee day-to-day store operations.
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You will work closely with our Optometrists and Optical Dispensers to ensure customers receive a blend of professional eye care and eyewear styling advice. Leading your team, you will strive to uphold exceptional customer service and care to everyone who visits your store.
Key Responsibilities: n
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Oversee store operations, compliance, and performance standards
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Support your team to reach performance goals through genuine customer care, not pushy sales tactics.
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Manage rosters, budgets, and labour efficiency
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Provide hands-on support in-store, assisting with sales, service, and patient care
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Partner with Optometrists to ensure every customer receives an exceptional experience
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About You: n
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Previous leadership experience in retail (title isn't important - if you've coached people and driven results, we want to hear from you!)
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Experience supporting or contributing to rosters, labour planning, or store performance - we'll help you grow your capability in these areas.
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A passion for delivering great customer experiences
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A keen interest in developing your skills in decision‐making, coaching, and team culture
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No optical experience required - we'll teach you all there is to know about optical retail. Some of our best store leaders joined from outside the industry!
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Earnings:
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A base salary up to $65,000 plus superannuation.
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Commission earnings at approximately $7,138
Perks: n
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Get a free pair of prescription glasses every six months
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Treat your loved ones to Family & Friends discounts twice a year!
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Work in our store located in the bustling Stockland Rockhampton Shopping Centre. Check out our store page here!
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Versatile rosters for the perfect work‐life balance, with each Sunday and Monday RDO
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Access to a variety of convenient communication tools, such as Google Suite, Deputy and HR platform Hibob, to stay in the loop with wider company updates
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Career growth opportunities beyond retail -from area management, operations, or optometry
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About Oscar Wylee n
Oscar Wylee is a leading optometry and eyewear company with over 140 stores across Australia, New Zealand, and Canada, employing more than 1,000 team members worldwide.
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Our Oscar Wylee Rockhampton store offers a bright, modern space designed to create an exceptional customer experience. Beautifully presented and located in a vibrant retail hub, it offers a welcoming environment with a supportive team and strong focus on customer connection.
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We design our eyewear in‐house, drawing inspiration from global fashion trends and delivering it directly from our manufacturers to our customers.
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We're committed to providing exceptional patient care, affordable products, and meaningful career opportunities for our people.
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Visit our website for more information!
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📌 Retail Store Manager - Rockhampton
🏢 Oscar Wylee Pty
📍 Rockhampton