Job Description
$35–$50 per hour + super + performance bonus
n Base rate depends on experience and demonstrated capability.
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Toowoomba & Darling Downs QLD, Australia
n Applications welcomed from Toowoomba and surrounding areas
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n Henry's Plumbing, Electrical & Air Conditioning is looking for a Service Operations Coordinator to help manage the daily flow of our growing service business.
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You'll be the control centre of our operation, coordinating technicians across the day, juggling schedules, solving logistical challenges, and making sure every job has the right people, information, and support to get the job done properly. Your focus is transparent: remove roadblocks and keep the team moving to ensure we deliver great service.
The Role n
You will be responsible for:
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Scheduling and dispatching technicians to make the best use of each day
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Managing daily changes, urgent jobs and competing priorities
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Keeping technicians informed, supported and productive
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Communicating with customers and managing expectations
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Coordinating job requirements, access and preparation
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Identifying issues early and finding practical solutions
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Helping improve systems and processes as the business grows
Who We're Looking For n
This role will suit someone with experience in coordination, scheduling, dispatch or operations.
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Your background may include:
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Service coordination or scheduling
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Plumbing,



electrical, HVAC or trade services
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Property management or real estate operations
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Construction coordination or project administration
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Transport, logistics or fleet operations
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Other fast-paced customer or operational roles
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You don't need the exact job title. We're looking for someone who can:
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Manage competing priorities without losing control
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Communicate confidently with customers, technicians and leadership
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Make decisions and solve problems
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Take ownership and follow things through
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Keep people and jobs moving in the right direction
About Henry's n
Henry's Plumbing, Electrical & Air Conditioning is a growing multi-trade service business servicing Toowoomba, Warwick, Stanthorpe and surrounding areas.
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We are known for quality workmanship, professionalism and delivering great customer outcomes.
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As we continue to grow, we're looking for someone who takes ownership, thrives on a challenge and wants to be part of a fun, supportive team.
Why Join Henry's? n
$35–$50/hr based on experience and capability (performance bonuses available)
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Family owned and operated for the last 10 years
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Opportunity to grow with a successful business
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Pathway into broader operational leadership
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Great culture and in-house perks – Just ask our team!
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📌 Service Operations Coordinator (Toowoomba)
🏢 Henry Project Group
📍 Toowoomba