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Australian Botanical Products (ABP), an IXOM brand, is a leading supplier of Essential Oils in Australia and New Zealand, with a growing presence in Asia.
ABPhas supplied essential oils, plant extracts and fragrances for use in a range of industries including cosmetic, pharmaceutical, food and flavour & fragrance.
ABP is a TGA manufacturing facility offering contract manufacture and producing proprietary listed medicines for the domestic and export markets.
Expanding on IXOM's established Keith Harris fragrance & flavour manufacturing and Bronson & Jacobs distribution businesses, ABP strengthens and grow IXOM's specialised product portfolio, as well as local fragrance manufacturing capabilities, to open expanded customer markets.
About your role
At IXOM, quality and compliance are at the heart of everything we do.
We are seeking an experienced Senior Quality Associate to support our TGA-licensed and GMP-accredited programs at our Hallam facility.
This role will help ensure the protected, compliant and high-quality supply of essential oils, carrier oils, food ingredients and fragrances.
You'll partner closely with Manufacturing, Operations, Warehouse, QC and Commercial teams while driving quality system excellence and continuous improvement initiatives.
Key Responsibilities
Maintain and improve key elements of the Pharmaceutical & Food Quality System and site Quality Management System (QMS)
Manage site training systems and deliver GMP and Quality training
Support customer, certification,



internal and regulatory audits
Investigate complaints, deviations, non-conformances and quality incidents
Drive CAPA implementation and continuous improvement initiatives
Coordinate Product Quality Reviews and associated compliance activities
Author and maintain SOPs, work instructions, forms and quality records
Support change control processes, risk assessments and investigations
Manage supplier quality and vendor assurance programs
Prepare quality reports and trend analysis for management review
Partner with site teams to improve quality performance and compliance outcomes
Who are we looking for?
You are a quality professional who enjoys working in a regulated manufacturing environment and can balance compliance requirements with practical business outcomes.
Ideally, You'll Bring
A tertiary qualification in Science, Chemistry, Biology, Microbiology, Food Science, Quality or a related discipline
Minimum 5 years' experience in a quality role within pharmaceutical, food, manufacturing, natural products or another regulated industry
Strong knowledge of GMP, QMS, CAPA, audits, document control and change management
Experience supporting internal, customer and regulatory audits




Strong investigation, root cause analysis and problem-solving capability
Excellent stakeholder engagement and written communication skills
High attention to detail and the ability to manage competing priorities
Highly Regarded
Experience working in a TGA-regulated environment
Exposure to HACCP, Halal or Kosher certification programs
Supplier quality, vendor assurance or product release experience
Experience in pharmaceutical, food ingredients, fragrance or natural products manufacturing
Benefits at IXOM
Competitive salary aligned to market and experience
Stable, full-time role within a global organisation
Structured onboarding and transition support
Clear internal career pathways
Flexible working arrangements where possible
Health, wellbeing and employee assistance programs
An inclusive, collaborative and values-driven culture
Our Process
At IXOM we are committed to employing individuals who align with our values and meet the requirements of the role.
As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants' suitability for a role including police / criminal background checks, medical, drug and alcohol testing, and reference checks.
Diverse candidates have diverse needs.
During your recruitment journey, information will be provided about adjustment requests.
If you require additional support before submitting your application, please contact our Talent Acquisition team.
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📌 Senior Quality Assurance Associate (Melbourne)
🏢 Ixom
📍 Melbourne