#### Market Operations AssociateEveleigh, NSW ****Full Time#### Job descriptionMarket Operations Associate - Loan Administration Specialist Location: South Eveleigh Business Unit: Market Operations Duration: 12-Month Fixed Term Contract Salary: $***** per hour + superAbout the RoleWe are seeking a detail-oriented and customer-focused Loan Administration Specialist to join the Core Non-Originations team at a leading Big 4 Australian bank.
In this fast-paced operations role, you will be responsible for providing administrative support across the post-settlement lifecycle of consumer and home loan accounts.You will play a critical role in ensuring existing home loan customers experience seamless service when modifying, managing, or finalising their loans.Key ResponsibilitiesPost-Settlement Loan Processing: Accurately process post-approval requests on existing home loan accounts, including loan maintenance, interest rate conversions, product switches, and offset account linkages.Discharges & Variations: Handle requests for partial or full property discharges, title updates, and loan limit alterations in line with credit guidelines and policy.Data Integrity & Compliance: Maintain high accuracy when updating core banking systems and ensure strict adherence to banking regulations, responsible lending standards, and internal risk policies.Stakeholder Collaboration: Work closely with internal teams, customer service representatives, brokers, and solicitors to resolve queries and ensure timely processing.Customer-Centric Problem Solving:



Investigate and resolve complex operational queries or discrepancies on active loan accounts within agreed SLA turnaround times.What We Are Looking ForRelevant Experience: Previous experience in loan administration, mortgage processing, banking operations, or financial services support.Attention to Detail: High accuracy in data entry and complex documentation processing under volume-based SLAs.Technical Aptitude: Familiarity with core banking platforms, workflow management systems, and intermediate Microsoft Excel/Office skills.Problem-Solving Skills: Strong analytical ability to review loan documentation, interpret credit policy, and troubleshoot post-settlement issues.Communication: Excellent written and verbal communication skills to interact effectively with internal and external stakeholders.Why Join Us?
Competitive hourly rate of $*****/hr + super .12-month contract with potential opportunities for growth/permenancy and career progression within a major financial institution.Hybrid working environment after training offering a balance of office culture and working from home.Supportive team environment with comprehensive onboarding and training provided.Why Join Us?
At a Big 4 Bank, the opportunities for growth are vast.
You will work in a values-driven setting that focuses on innovation, collaboration, and the financial wellbeing of our community.
Our South Eveleigh site offers a modern, flexible workspace designed to help you do your best work.Ready to make an impact?
Click 'Apply' to start your journey with us.
Feel free to share your CV with me -At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
We actively encourage applications from any background.
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📌 Market Operations Associate (Sydney)
🏢 Rashi Joshi
📍 Sydney