Customer Service Advisor
Job Title: Customer Service Advisor Job Description The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
This position provides customer service support and resolution of routine problems regarding client's product or services.
Unique opportunity to be part of an exciting, short-term customer service project team.
We are seeking diverse candidates with wide ranging experiences to play a crucial part in the success of this high-visibility government program.
After completing a 5 day training program this team would respond to inbound calls and provide guidance and information to all Australians.
Key Role Details:
Start dates throughout July
Hourly rate of $*****
Monday to Sunday
Various roster options
Penalty rates apply
Brisbane CBD and Robina office locations
What's in it for you?
Short term employment with flexible schedule
Many permanent employment opportunities after project end
Flexible role that can work around your existing commitments
An exciting role in a diverse workplace
Who are you?
You believe quality customer service is paramount when dealing with customers.
No call centre experience necessary but customer service skills are a must!
Must be an Australian Citizen and at least 18 years of age
Confident and capable in using computers and systems
Passionate about customer service and an excellent communicator
Concentrix is a global brand, at our established sites in Brisbane and Robina we live our vision to be the best customer engagement services company in the world, rich in diversity and talent.
We believe in doing right by and for our team, our clients, their customers, our community, and our planet.
Applicants must be at least 18 years of age,



must be an Australian Citizen and pass a police check and other pre-employment checks
Concentrix is an equal opportunity employer.
Being an equal opportunity employer means that Concentrix provides the same benefits and opportunities for hiring and advancement to everyone without discriminating due to protected characteristics such as age, gender, sexual orientation, ethnicity, nationality, religion, disability, and medical history.
Location: AUS Gold Coast - Robina Town Centre Dr Lvl2
Language Requirements: English
Time Type: Part time
Mission:
Hi, we're Concentrix.
We're a global technology and services leader that powers the brands of the future.
We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
Company Overview:
We power the brands of the future.
Some call us a global technology and services leader.
But we're so much more.
Human-centered, tech-powered, intelligence fuelled.
Every day we're busy helping over **** of the world's best brands solve their toughest business challenges.
Whether it's...... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue.
We've got them covered.
But how?
We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale.
We're the strategic thinkers who designbrand-defining experiences.
The technologists & engineers who build smarter solutions.
And the operational experts who run it all and make it work seamlessly.
By integrating strategy & design with data & analytics, enterprise technology, and digital operations.
You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.
Experience the power of Concentrix.
Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.
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📌 Customer Service Advisor (Gold Coast)
🏢 Concentrix Services
📍 Gold Coast