Job Description
Purpose n
As the Sales and Event's Executive you will ensure that conference inquiries smoothly transition into confirmed bookings, making the process from inquiry to confirmation a breeze. You goal is to boost revenue, yield, and market share, all while keeping things light-hearted and enjoyable. With each event, you will create memorable experiences that leave our clients smiling and coming back for more.
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Hours: This position requires a commitment of a minimum of 20 hours per week.
Primary Responsibilities n
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Respond promptly to all conference sales enquiries, sending proposals and following up with clients to convert enquiries into bookings
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Prepare proposals, contracts, and internal handover documentation accurately and in a timely manner
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Maintain effective communication with clients via phone, email, and in-person interactions
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Provide passionate, friendly, and courteous service to both external and internal guests
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Daily and weekly administrative duties including distribution of event orders, final numbers and change log reports
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Coordination of all internal events including offsite catering orders
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Conduct site inspections with potential clients as required
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Focus on achieving conversion targets, revenue generation, and meeting budgets
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Assist the Sales and Marketing Manager and the Hotel Manager in identifying and implementing plans to address revenue opportunities
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Contributing to building and maintaining a safe workplace at all times, including your own practices and behaviours.
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Skills and Experience: n
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Demonstrated experience in a similar Conference & Events Sales, Sales & Marketing, or Hospitality management role, with Food & Beverage or Restaurant experience highly regarded.
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A friendly, outgoing, and impeccably presented skilled with a "find the yes" approach to customer service, passionate about delivering exceptional experiences and role modeling Accor values and our Heartist culture.
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Strong proficiency in the Microsoft Office suite alongside budgeting, cost estimation, and financial management skills, with knowledge of OPERA (Sales & Catering) and/or iVvy highly desirable.
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A strategic planner adept at orchestrating a diverse range of events, negotiating favorable terms with clients and suppliers, and navigating complex stakeholder environments.
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Superb written and verbal communication, outstanding multi-tasking and time management capabilities, a meticulous eye for detail, and an adaptive mindset that embraces change.
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Full working rights in Australia (Citizen or valid working visa) and the flexibility to work a rotating roster, including mornings, late evenings, weekends, and public holidays as required.
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#J-*****-Ljbffr

📌 Sales And Events Executive (Melbourne)
🏢 Accor Apartments and Realty
📍 Melbourne