Job Description
n
Thisopportunityisdesignedforanestablishedhospitalityprofessionalwhoseexperience,servicestandardsandleadershipcapabilitycanbeclearlydemonstratedandverified.
n
Therolegoesbeyondsimplymanagingarestaurantfloor.Youwillbetrustedtorepresentthevenue,leadtheguestexperienceandensurethefront
-of-
houseoperationperformsconsistentlytoapremiumstandard.Yourbackgroundinfinedining,internationalhospitality,teamleadershipandwineservicewillbecentraltoyoursuccess.
n
Workinginahigh-endfarm-to-
tableenvironmentinVictoria,youwilltakeownershipofservicedeliverywhilecontributingtostaffdevelopment,operationalefficiency,costcontrolandcompliance.
The Opportunity n
Thisopportunityisdesignedforanestablishedhospitalityprofessionalwhoseexperience,servicestandardsandleadershipcapabilitycanbeclearlydemonstratedandverified.
n
Therolegoesbeyondsimplymanagingarestaurantfloor.Youwillbetrustedtorepresentthevenue,leadtheguestexperienceandensurethefront
-of-
houseoperationperformsconsistentlytoapremiumstandard.Yourbackgroundinfinedining,internationalhospitality,teamleadershipandwineservicewillbecentraltoyoursuccess.
n
Workinginahigh-endfarm-to-
tableenvironmentinVictoria,youwilltakeownershipofservicedeliverywhilecontributingtostaffdevelopment,operationalefficiency,costcontrolandcompliance.
Key Responsibilities n
n
Leadpremiumrestaurantserviceandsetaconsistentstandardforprofessionalism,paceandattentiontodetail
n
Takeresponsibilityforthecompletefront
-of
houseguestjourney,fromreservationsthroughtofinalservice
n
Managereservations,seatingarrangements,guestpreferences,VIPrecognitionandspecialoccasions
n
Buildstrongrelationshipswithgueststhroughconfident,professionalandpersonalisedcommunication
n
Leadbyexampleontherestaurantfloorandremainactivelyinvolvedduringservice
n
Coachanddevelopfront
-of
houseemployeesthroughstructuredtraining,feedbackandongoingsupport
n
Conductpre-
servicemeetingsandensureallteammembersunderstanddailyprioritiesandserviceexpectations
n
Coordinatefront-of
houseactivitieswiththekitchenteamtomaintainefficientandseamlessservice
n
Reviewstaffingrequirementsandpreparerostersbasedonbookings,events,seasonalityandbusinessdemand
n
Monitorlabourutilisationandcontributetoeffectivecontrolofoperatingcosts
n
Managebeverage,consumableandservice
-
stockrequirementsandcoordinatetimelyordering
n




Monitorwastage,breakageandstockusagewhileidentifyingopportunitiestoimproveoperationalefficiency
n
Maintainaccurateoperationalstandardsandsupportdailyperformancereporting
n
Ensurecompliancewithfoodsafety,hygiene,workplacehealthandsafetyandresponsibleservicerequirements
n
Maintaincompliancewithvenueprocedures,licensingobligationsandapplicableregulations
n
Requirements & Eligibility n
n
Provenexperienceinrestaurantmanagement,assistantrestaurantmanagementorMa
îtred'positions
n
Strongbackgroundinfinedining,premiumhospitalityorinternationallyrecognisedrestaurantenvironments
n
Demonstratedabilitytodeliverrefined,structuredandguest
-focusedservice
n
Internationalhospitalityexperiencewillbehighlyregarded
n
Provenleadershipcapabilitywithexperiencetraining,mentoringanddevelopinghospitalityteams
n
Strongunderstandingoflabourplanning,stockmanagement,operationalcostsandcompliance
n
Confidentknowledgeofwineandabilitytoguidegueststhroughaninternationalwineselection
n
MinimumWSETqualificationrequired
n
ExcellentEnglishcommunicationskills
n
AdditionalEuropeanlanguagecapabilitywillbeadvantageous
n
Professional,composedanddecisiveapproachtoleadership
n
Strongattentiontodetailandcommitmenttoconsistentlyhighservicestandards
n
Abilitytodemonstrateandverifyrelevantprofessionalexperienceandqualifications
n
Internationalcandidatesmaybeconsideredforemployersponsorshipwhereeligibilityrequirementsaremet
n
Special Instructions n
SponsorshipavailabilityissubjecttoapplicableAustralianvisaandemploymentrequirements.
n
n
Leadpremiumrestaurantserviceandsetaconsistentstandardforprofessionalism,paceandattentiontodetail
n
Takeresponsibilityforthecompletefront
-of
houseguestjourney,fromreservationsthroughtofinalservice
n
Managereservations,seatingarrangements,guestpreferences,VIPrecognitionandspecialoccasions
n
Buildstrongrelationshipswithgueststhroughconfident,professionalandpersonalisedcommunication
n




Leadbyexampleontherestaurantfloorandremainactivelyinvolvedduringservice
n
Coachanddevelopfront
-of
houseemployeesthroughstructuredtraining,feedbackandongoingsupport
n
Conductpre-
servicemeetingsandensureallteammembersunderstanddailyprioritiesandserviceexpectations
n
Coordinatefront-of
houseactivitieswiththekitchenteamtomaintainefficientandseamlessservice
n
Reviewstaffingrequirementsandpreparerostersbasedonbookings,events,seasonalityandbusinessdemand
n
Monitorlabourutilisationandcontributetoeffectivecontrolofoperatingcosts
n
Managebeverage,consumableandservice
-
stockrequirementsandcoordinatetimelyordering
n
Monitorwastage,breakageandstockusagewhileidentifyingopportunitiestoimproveoperationalefficiency
n
Maintainaccurateoperationalstandardsandsupportdailyperformancereporting
n
Ensurecompliancewithfoodsafety,hygiene,workplacehealthandsafetyandresponsibleservicerequirements
n
Maintaincompliancewithvenueprocedures,licensingobligationsandapplicableregulations
n
n
n
Provenexperienceinrestaurantmanagement,assistantrestaurantmanagementorMa
îtred'positions
n
Strongbackgroundinfinedining,premiumhospitalityorinternationallyrecognisedrestaurantenvironments
n
Demonstratedabilitytodeliverrefined,structuredandguest
-focusedservice
n
Internationalhospitalityexperiencewillbehighlyregarded
n
Provenleadershipcapabilitywithexperiencetraining,mentoringanddevelopinghospitalityteams
n
Strongunderstandingoflabourplanning,stockmanagement,operationalcostsandcompliance
n
Confidentknowledgeofwineandabilitytoguidegueststhroughaninternationalwineselection
n
MinimumWSETqualificationrequired
n
ExcellentEnglishcommunicationskills
n
AdditionalEuropeanlanguagecapabilitywillbeadvantageous
n
Qualified,composedanddecisiveapproachtoleadership
n
Strongattentiontodetailandcommitmenttoconsistentlyhighservicestandards
n
Abilitytodemonstrateandverifyrelevantprofessionalexperienceandqualifications
n
Internationalcandidatesmaybeconsideredforemployersponsorshipwhereeligibilityrequirementsaremet
n
n
SponsorshipavailabilityissubjecttoapplicableAustralianvisaandemploymentrequirements.
n
Full visa sponsorship available under Australia Subclass ********* Employer Nomination.
n
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