Job Description
Medical Secretary wanted for an established specialist medical practice (Psychiatry and Psychology) at Indooroopilly . The role is a mix of reception, secretarial and personal assistant duties within a small, friendly team of two other secretaries and five part-time clinicians.
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We are seeking an enthusiastic secretary who isreliable, accurate,organised, versatile and can work autonomously. While experience as a secretary is not necessary, a genuine interest in helping and interacting with people is central to the role – you need to be a people person.The role is a mix of both reception, secretarial and personal assistant duties.
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Ideal for a psychology/university student or a person seeking a job share arrangement for around 14 hours a week (more while training), over two or three days.Additional hours will be required up until Christmas (when rooms will be closed for two weeks) to cover staff on leave.
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You will be employed according to the Health Professionals and Support Services Award. We pay
at above award rates onceyour probationary period is completed and/or according to your skill level.
Key responsibilities n
First point of contact for patients, including answering incoming calls and assisting patients with general inquiries
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Day-to-day preparation and running of the clinic, including scheduling appointments,



patient billing and receipting, and preparation of patient files
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Maintaining a high standard of professionalism and confidentiality
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Medical typing from dictation as and when required
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General administrative support - word processing, scanning, filing, mailing, etc.
About you n
Positive interpersonal skills and phone manner
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Reliability, accountability, and commitment to the position
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Flexibility to cover staff annual and sick leave (in return we are very flexible in giving staff time off for whatever reason)
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A warm and respectful manner when interacting with patients and clinicians
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A strong work ethic and initiative
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Excellent organisational and time management skills, with high attention to detail
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Strong verbal and written communication skills and good command of English language – written and spoken
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High level of computer literacy
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High-level Word and low-level Excel skills
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The ability to work autonomously and in a team environment
About us n
Established specialist medical practice (30 years) in Psychiatry and Psychology at Indooroopilly. We are a small, friendly team with a track record of staff retention – three previous senior secretaries stayed with us for more than 8 years each.
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📌 Medical Secretary (Brisbane)
🏢 Westside Specialist Centre
📍 Brisbane