Job Description
The primary objective of the position is to generate sales through delivering the highest level of customer service to all Clark Rubber customers and assist in providing a welcoming, clean, neat and well merchandised retail store.
Key Responsibilities n
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Serve customers courteously and efficiently ensuring the highest level of customer service standards are met at all times.
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Assisting customers to find the goods and products they are looking for.
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Assisting customers through answering queries and providing guidance and advice on product selection.
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Pool water testing and assist customers in selecting pool and spa chemicals, accessories, and equipment.
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Operate the cash register and process sales transactions accurately.
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Stocking shelves and displaying product in accordance with planograms and to our Merchandising Standards.
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Ticketing items within the store in accordance with the Merchandising Standards.
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Start and End of day register balancing/counting.
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Managing customer refunds in accordance with our Refund Policy and approval process with Store Manager or Assistant Store Manager.
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Follow and complete housekeeping tasks as listed on the Daily and Weekly Action Lists.
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Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc.
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Receiving and storing stock deliveries as required.
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Other tasks and duties as directed
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Further opportunities n
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Store Team leader
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Pool Technician
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Skills & experience required n
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Have a current drivers license
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Preferably retail experience
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Robust customer service skills with a friendly and approachable demeanor.
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Assistants should be physically fit as they will be on their feet for most of the day and may be required to lift large amounts of stock.
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Ideally an understanding and experience of sales i.e. retail, merchandising, customer service with knowledge of Swimming Pools highly regarded.
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Knowledge or interest in swimming pool and spa products and maintenance.
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Ability to work independently and as part of a team.
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Basic computer skills for point-of-sale transactions.
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📌 Retail Sales Team Member - Casual (Queensland)
🏢 Clark Rubber
📍 Queensland