Role Overview
MedScope, a leader in the healthcare industry since ****, supports tens of thousands of Personal Emergency Response System (PERS) users nationwide.
Our work helps individuals—many of whom are Medicaid members—remain secure and independent in their homes.
This is a **** independent contractor role ideal for individuals looking to add supplemental, low-complexity work to their schedule.
Installers set their availability and capacity in advance.
Jobs are assigned; installers are responsible for coordinating appointments directly with members/caregivers and completing work within required timeframes (SLA-driven).
Responsibilities
Coordinate appointment scheduling directly with clients
Delivery, initial setup and testing of personal emergency response equipment in clients' homes
Educate clients/caregivers on device usage, features and maintenance
Troubleshoot and resolve technical issues during installation
Field Technician/Installer – Job Description
Maintain accurate records of installations, service calls and client interactions using company software
Collaborate with member support and installer coordinators to provide seamless support to members
Obtain appropriate signatures via Docusign on all required paperwork during installation appointments
Adherent to all safety protocols, regulatory requirements and company policies during installations
Key Qualifications




Must have a vehicle and provide valid driver's license, registration and auto insurance documentation
Willing to complete background checks and training
Excellent verbal and written communication skills
Working email address, smartphone with voicemail and basic computer skills
High school diploma or equivalent
Ability to work independently
Commitment to meeting/exceeding service level requirements
Field technician, cable/alarm installation experience a plus but not required
Physical & Work Environment Requirements
This role requires regular travel to member homes and may involve physical activity, including bending, kneeling, reaching and climbing stairs.
Contractors may need to carry and handle lightweight equipment (typically under ***** pounds) and work in a variety of home environments.
Why Installers Work with Us:
Paid for every trip — including when installations cannot be completed
Quick installs — most jobs take ***** minutes
Set your availability and capacity — work is assigned accordingly
Make an impact in your community — contribute to the safety and wellbeing of members
Compensation ***** – no hourly pay)
0–25 miles: $32
******* miles: $*****
******* miles: $*****
75.1+ miles: $90
You are paid per trip (one-way mileage), regardless of install outcome.
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📌 Field Technician (Sydney)
🏢 Medscope Installation
📍 Sydney