Job Description
Snr Event Coordinator / Event Manager - Client Success Portfolio n
Event Manager : Exhibitor Success Portfolio
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Events & Exhibitions | Customer Success | Commercial Marketing
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Spectapular Enterprises runs the multi award winning Good Food & Wine Show, a national consumer food and drink event with six shows a year across Sydney, Melbourne, Brisbane and Perth.
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We're looking for an energetic, organised and commercially minded
Event Manager : Exhibitor Success Portfolio
to join our events team and help hundreds of brands and producers get the very best from their Valuable Food & Wine Show experience.
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The position is the key connection between Exhibitors, Sales, Marketing, Partnerships and Operations, ensuring the exhibitor journey is seamless from onboarding through to event delivery and post-show follow-up, working proactively with exhibitors to ensure they are welcomed, informed and prepared for the shows as well as positioned to maximise the commercial and marketing opportunities available through each event.
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You will own the company's exhibitor CRM and floorplan platforms, whilst also contributing to the overall show content and play a key role in delivery of our exhibitor marketing programs.
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You'll build a deep knowledge of event food, liquor and venue compliance and OH&S; requirements advising exhibitors and liaising with authorities.
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Your responsibilities will include:
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Building strong, proactive relationships across our exhibitor portfolio. Welcoming and onboarding new exhibitors and guiding the full journey, from sign up, through to event and post-show.
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Management of the company exhibitor portal, maintaining workflows, keeping automation and reporting, reminders, forms and dashboards current.



Keeping across the ever evolving tech stack and holding internal users accountable.
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Management of all exhibitor compliance and event participation requirements.
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Contributing to the exhibitor marketing programs, including nurture, retention, lead generation and loyalty campaigns.
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Preparation of floor plans for sales, operations and consumers (training provided).
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Using data to work closely with the sales manager and show manager on shaping new exhibitor content ideas and prospecting new exhibitor categories.
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Sourcing of quotes and management of exhibitor related suppliers.
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Keeping sales, marketing, partnerships, operations, finance and external suppliers informed.
WHO WE'RE LOOKING FOR n
You're someone who genuinely enjoys working with customers, with a very strong administration, marketing and systems skillset, who gets satisfaction from helping businesses succeed.
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What you will bring:
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Degree, Diploma At least 3 years' experience in either events, exhibitions, account management, marketing, sales support or a related environment.
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Excellent relationship-building and communication skills providing clear, warm communication with exhibitors, suppliers and colleagues.
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Exceptional attention to detail and hands‐on day to day CRM experience; HubSpot or Salesforce strongly preferred.
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Comfort with data and IT software : building reports monitoring workflow.



Creating data led insights to shape exhibitor marketing and sales indexing.
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Confidence managing multiple customers and deadlines simultaneously.
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A proactive, solutions‐focused approach and a willingness to get involved and help wherever required.
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Willingness to work onsite at every show, including early bump‐ins, weekends and regular interstate travel.
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An appreciation of good food, good wine and passion for creating exceptional experiences.
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HubSpot / Salesforce certifications, or willingness to complete them in the first three months.
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Experience with knowledge base or customer portals.
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Familiarity with floorplan software - conversion training provided.
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Knowledge of food and alcohol compliance.
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Experience within exhibitions/events as an events or marketing executive is advantageous, but we're equally interested in people with strong customer‐success, marketing or account‐management experience who want to build a career in events.
WHAT SUCCESS LOOKS LIKE n
You'll know you're succeeding when our exhibitors are better prepared, more engaged, make greater use of the opportunities available to them and leave our events wanting to return.
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We'll measure success through areas including
exhibitor satisfaction, retention and re‐sign rates, show‐readiness, marketing participation and overall exhibitor engagement
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WHY JOIN US? n
You'll work across a portfolio of major consumer events, developing relationships with an incredible mix of established brands, emerging businesses, artisan producers and entrepreneurs.
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If you're great with people, commercially minded, exceptionally organised and love the energy of events, we'd love to hear from you.
#J-*****-Ljbffr

📌 Snr Event Coordinator / Event Manager - Client Success Portfolio (Melbourne)
🏢 SpecTAPular Enterprises
📍 Melbourne