Job Description
The Sebel Yarrawonga is a luxury boutique hotel, located in Silverwoods the No.1 Golf & Lifestyle Resort on the Murray River near Lake Mulwala. The Sebel Yarrawonga is not just a hotel; it's an experience. Clients come to indulge their senses and escape by the lake with a restaurant celebrating local regional wine and produce, open-air dining, spa and wellness centre, Black Bull 18-hole Championship golf course, an infinity-edge pool and bar with breathtaking views, and a relaxed vibe.
Our core values! n
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Open Book. We believe openness and transparency are essential to building trust.
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Better Together. We believe in the power of genuine collaboration and seek to encourage others to achieve exceptional outcomes.
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Respectful Relationships. We value each other as individuals and respect our differences.
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Why choose to work with us? n
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Innovative Culture: We embrace creativity and are always looking for new ways to enhance our guests' experience. Your ideas and innovations are welcome here!
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Invest in Your Growth: We're committed to your personal and professional development. We offer training opportunities, career advancement, and a supportive team environment.
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Fun and Social: Join us for team events, social activities, and enjoy a vibrant workplace where every day is different.
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Beautiful Location:



Enjoy the serene surroundings and natural beauty of our regional area while working at a top-rated luxury hotel.
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Recognition program and employee perks including discounted stays at affiliated Accor hotels.
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And many more reasons we can discuss when we meet you.
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We are seeking a Guest Service Agent to join our dynamic Front Office team.
Responsibilities: n
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Be the first point of contact to greet guests upon arrival and check them into their rooms
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Provide information about hotel amenities, services, and local attractions
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Respond to guest inquiries and resolve any issues that may arise during their stay
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Process payments and maintain accurate records of guest transactions
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Coordinate with housekeeping and maintenance staff to ensure guest rooms are clean and well-maintained
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Assist with the planning and execution of events and conferences hosted at the hotel
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Maintain a professional and courteous demeanour at all times
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Qualifications: n
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Previous experience in customer service, reception or tourism preferred
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Excellent communication and interpersonal skills
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Ability to multitask and work in a quick-paced environment
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Strong attention to detail and organisational skills
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Proficient in Microsoft Office and other computer applications
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Come and help us continue the experience of luxury and high-quality service to all our guests.
#J-*****-Ljbffr

📌 Guest Service Agent (Victoria)
🏢 THE SEBEL
📍 Victoria