Job Description
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TheThermal Customer Engineer (Technician) – Commissioningis a highly specialised technical role within the APAC ANZdivision, responsible for delivering end-to-end commissioning ofprecision cooling
systemsincludingComputer
Room Air Conditioning (CRAC),Computer Room Air Handlers (CRAH),Fan Wall Units (FWU), andCoolant Distribution Units (CDU). Reporting directly to theService Operations Manager – Start Up Services, ANZ, this role is pivotal in ensuring the reliable and productive operation ofmission critical Thermal
Infrastructureacross
large-scale environments, includingTier 1 Data Centres.
Key Responsibilities Planning & Reporting: n
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Time Sheets - Digital reporting tool to be used to accurately record hours worked each day.
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Commissioning/Service
Reports - to be completed within set timeframes.
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Proactively communicate project progress and any site issues to the Project Manager & Service Operations Manager.
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Operational Delivery: n
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Own the commissioning process from start to finish -
You'll lead the full commissioning cycle across Vertiv's complete range of CDU, CRAC, CRAH, FWU & TWU units, delivering critical infrastructure that keeps the world's most important facilities running.
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Work on landmark projects -
Carry out L2, L3, and L4 commissioning tasks alongside experienced Vertiv Project & Commissioning Managers. If you've previously worked on Tier 1 Data Centre sites, you'll feel right at home here.
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Broaden your expertise -
This isn't a one-dimensional role. You'll also support the Service Team with maintenance and time & material works, giving you exposure across the full asset lifecycle.
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Be the face of Vertiv -




Build trusted relationships with our customers through professional, solutions-focused interactions. Your feedback helps shape how we deliver for our clients.
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Never stop growing -
Access ongoing training across multiple Vertiv technologies, keeping your skills sharp and your career moving forward.
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Enjoy the perks - n
A fully maintained company vehicle and the support you need to represent Vertiv at the highest standard, every day.
Daily Work Duties and expectations: n
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Travel to various sites, includingremote locations, requiring a validDriver's Licence.
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Undertakeovernight or extended travelas project demands require.
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Working on and around Energised Electrical equipment,adhering strictly to safety protocols.
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Safely work onlive refrigerant lines and pressure vessels, in compliance with refrigerant handling regulations and licensing requirements.
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Working and Heights (needs Work at Heights Training and refreshed every 5 years)
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Operate withinHVAC mechanical systems, demonstrating physical adaptability including working inawkward body positionsas required by the equipment configuration.
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Undertakemanual handling tasks, including lifting, carrying, and relocating equipment and components in accordance with WHS guidelines (e.g Compressors, Gas Bottles etc.).
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WHS, Environment & Quality: n
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Comply with all Work, Health & Safety, Environment and Quality obligations
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Activelychampion a safety-first cultureon all sites, leading by example and encouraging safe behaviours among colleagues and contractors.
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dentify, report, and mitigateworkplace hazardspromptly and effectively.
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📌 Commissioning Technician - Thermal, Vic (Melbourne)
🏢 Vertiv Group
📍 Melbourne