Job Description
Temporary Assignment | October to December | Ringwood Location n
This is a busy, fast-paced role where you'll be responsible for coordinating service technicians, managing bookings, handling customer enquiries, and ensuring jobs are scheduled efficiently across multiple locations
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Commencing
12 October
to approximate end date
23 December
(TBC) - Hours:
8:30am/9:00am to 4:00pm/4:30pm
Monday to Friday
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100% office-based role located in Ringwood
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About Us n
Our client is a well-established service and maintenance business experiencing continued growth and looking for an experienced
Bookings & Scheduling Administrator
to join their team on a temporary basis.
Responsibilities n
Reporting to the Director and working closely with the wider operations team, your responsibilities will include:
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Managing incoming calls for service and repair bookings
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Scheduling service technicians across multiple sites
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Logging jobs and booking information into the company system
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Coordinating urgent and emergency works
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Managing and responding to customer email enquiries
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Following up on incomplete jobs and re-booking return visits
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Liaising with technicians, workshop staff and customers
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Setting up new clients, sites and service jobs
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Converting approved quotations into scheduled jobs
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Prioritising work based on customer requirements and urgency
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Maintaining accurate records and data integrity
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Providing exceptional customer service and communication throughout the process
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Your Profile n
To be successful in this role, you will have:
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Previous experience in scheduling, service coordination or administration
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Strong organisational and multitasking skills
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Excellent verbal and written communication skills
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A proactive and customer-focused approach
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Strong attention to detail and accuracy
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The ability to work effectively in a fast-paced environment
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Experience within a trades, maintenance, service or technical setting highly regarded
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Experience using SimPRO or similar job management software advantageous
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What's on Offer? n
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Temporary assignment through to December
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Monday to Friday hours
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Supportive team environment
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On-site parking
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Opportunity to work within a growing and successful business
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Competitive hourly rate based on experience
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Contact n
If you're an experienced Service Coordinator, Scheduler or Administrator who thrives on keeping things organised and enjoys being the central point of contact between customers and technicians, we'd love to hear from you.
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📌 Bookings & Scheduling Administrator (Victoria)
🏢 Adecco Australia Group
📍 Victoria