Use your communication skills to turn complex information into clear, accessible and engaging content.As a Communications Officer in ATO Corporate you will independently plan, develop, deliver and evaluate moderately complex communication strategies and projects that support organisational priorities and business outcomes.Depending on the vacancy, you may work across one or more communication disciplines, including strategic communication, media, public relations, digital communication, content publishing, social media, advertising, events and multimedia production.Working within agreed objectives and organisational frameworks, you will identify communication needs, provide practical skilled advice and develop targeted communication products and solutions for different audiences, channels and business requirements.You will be accountable for the end-to-end delivery of communication products, activities, channels or projects within your area of responsibility.
This may include:developing communication strategies and approachescoordinating content development, approvals, publishing and production activitiesengaging stakeholders and service providersmonitoring delivery and resolving issues and dependenciesevaluating communication effectiveness.You will manage competing priorities, and deliver quality outcomes within agreed timeframes.
You'll apply relevant communication, accessibility, digital publishing, branding, privacy and information-handling requirements.You will exercise sound judgement, adapt communication approaches and manage moderately complex communication strategies.




You'll seek guidance on matters that are particularly sensitive or high-risk.Using established evaluation frameworks, you will analyse communication outcomes and performance information and make evidence-based recommendations on improving communication products, channels, publishing activities and audience outcomes.
You will also share your knowledge and support colleagues to deliver consistent, high-quality communication.We embrace the strength of diversity – through our people and the perspectives they bring.We are committed to inclusive recruitment practices and encourage applications from people with disability or neurodivergence, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds.
Reasonable adjustments can be provided throughout the selection process.Our ideal candidatetranslates complex information into clear, concise, accessible and engaging communication products for different audiences and channelsidentifies audience and business needs and develops targeted communication approaches, products and solutionsprovides practical professional advice and recommendations that support communication and organisational objectivesindependently plans, develops, delivers and evaluates moderately complex communication strategies or projects, including managing priorities, risks, issues and dependenciesbuilds productive stakeholder relationships, coordinate delivery activities and negotiate workable outcomesexercises sound judgement, using evidence and insights, and identifies opportunities for continuous improvement.Qualifications in communications, marketing, events, media, public relations, social media or a related field will be highly regarded but are not essential.

📌 Communications Officer (Melbourne)
🏢 Australian Taxation Office
📍 Melbourne