Job Description
We are a well-established sports apparel company based in Port Melbourne, that is passionate about providing great apparel solutions for sporting clubs throughout Victoria. As we continue to expand, we are looking for a results driven E-Commerce specialist to join our team.
About the Role n
We are looking for someone with a strong understanding of E-commerce operations. You will manage the day to day operations our Shopify based stores, coordinating new season product launches, new club stores whilst collaborating with our various teams to deliver a seamless shopping experience.
n
If you are passionate about digital commerce and have a strong background with Shopify and general digital marketing and thrive in a vibrant environment, then this will be a great opportunity for you.
Key Responsibilities n
n
Manage and maintain Shopify club stores, including product uploads, content updates and merchandising
n
Plan and execute seasonal and promotional campaigns to drive traffic, increase sales and enhance customer engagement
n
Coordinate digital launches for recent collections, including scheduling, content and order windows
n
Monitor and manage stock levels and coordinate with logistics and production for timely replenishment
n
Produce social media and digital content tailored to each customers individual needs
n
Provide monthly reporting to customers and internal stakeholders and contribute to regular analysis of customer service metrics
n
Monitor and troubleshoot website functionality,



ensuring seamless user experience
n
Stay informed of E-commerce trends and best practices to continually improve strategy and execution
n
Manage inbound customer calls and emails providing accurate and timely responses to inquiries
n
Collaborating with Sales, Logistics and Marketing teams to ensure customer needs are met
n
About You n
n
Minimum 2-3 years' experience in e-commerce and digital marketing, ideally within the sports or fashion industry
n
Solid knowledge of Shopify platform (including Shopify Plus) and data reporting tools (Google Analytics, Shopify Analytics)
n
Creative thinker with attention to visual detail and brand consistency
n
Experience creating or coordinating digital content for social media or email
n
Organised, proactive and capable of managing multiple tasks
n
Experience in working in a team environment. This role with require strong interaction with sales and logistics teams
n
Proficiency in Microsoft Excel/Google Sheets for data analysis and reporting
n
Basic understanding of HTML/CSS for website troubleshooting
n
Experience with email marketing platforms (e.g., Mailchimp, Klaviyo)
n
Must have the right to work in Australia
n
What we Offer n
n
A dynamic and supportive team environment
n
Ownership of our e-commerce and digital content
n
Opportunities for growth and professional development
n
Flexible work arrangements, including 1 day per week working from home
n
#J-*****-Ljbffr

📌 Ecommerce Administrator (Melbourne)
🏢 Loco Sportswear
📍 Melbourne