Job Description
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Oxworks
is Australia's largest privately owned manufacturer and distributor of quality fencing products with over 300 staff across 22 locations nationally. Operating for over 20 years, we continue to be a market leader in the industry.
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We are seeking a
reliable and highly motivated Sales & Warehouse Officer
to join our Smithfield Branch in a full-time position, operating
7:00am – 4:00pm Monday to Friday.
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This is a varied, hands-on position ideally suited to someone who enjoys working with customers while also being comfortable getting involved in the day-to-day operation of a busy warehouse. You will work across both sales and warehouse functions, helping our customers from their initial enquiry through to the accurate preparation and collection of their order.
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Why Join Oxworks?
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Full-time, stable employment
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Competitive salary rate + superannuation
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Career development and progression opportunities
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Ongoing training and learning opportunities
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Positive and supportive team culture
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Employee Assistance Program (EAP)
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Monthly team lunches
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Long-term job security
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Many of our employees have been with Oxworks for more than 10 years, reflecting our commitment to providing a workplace where people can build a long-term career.
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The Role
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Reporting to the Branch Manager, the Warehouse Operator's primary focus is to:
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Provide exceptional customer service to retail, trade and walk-in customers across phone, email and face-to-face.
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Prepare quotes, process sales orders and assist customers with product requirements.
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Pick, pack and check customer orders accurately, ensuring they are complete, on time and damage-free.
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Receive, check, store and maintain accurate stock,



including assisting with stocktakes and cycle counts.
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Work collaboratively with the branch, sales and warehouse teams while following company policies, procedures and safety requirements.
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You will be an important link between our
customers and warehouse operations
, helping ensure orders are processed accurately and efficiently.
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What We're Looking For
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Essential
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Previous experience in sales, customer service and/or warehousing, ideally in a trade, manufacturing or building products environment.
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Robust customer service and communication skills across face-to-face, phone and email.
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Good computer skills, with experience using MS Office, CRM or ERP systems advantageous.
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Ability to confidently work across both customer-facing sales and hands-on warehouse duties.
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Strong attention to detail, time management and ability to multitask within a team.
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Current Driver's Licence and Forklift Licence, or willingness to obtain one, with the ability to safely perform manual handling duties.
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About Oxworks
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Oxworks is an
Australian-owned and operated business
and a market leader in the fencing industry.
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We manufacture and supply a wide range of fencing, gates, screens and balustrade products across Australia.
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We are committed to investing in our people, processes, technology and equipment while providing employees with opportunities to develop their skills and progress their careers.
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If you're looking for a stable role with a company that values its people and provides opportunities to grow, we'd love to hear from you.
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Apply Now
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If you have sales and warehouse experience and are looking for your next long-term opportunity,
apply now to join the Oxworks team!
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OXWORKS WILL NOT ACCEPT APPLICATIONS FROM AGENCIES FOR THIS POSITION.
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📌 Sales & Warehouse Officer (Sydney)
🏢 Oxworks Services Pty
📍 Sydney