ABOUT US
At Prestige Inhome Care, our purpose is easy: to work together to help people live independently in the comfort and familiarity of their own homes for as long as they are able to. For more than 20 years, we’ve been supporting clients and their families with personalised in-home care that makes a meaningful difference to everyday life.

ABOUT THE ROLE
Due to internal promotion, a full-time permanent opportunity is now available in our Client Services Team as a Training Coordinator.
Based in our Moorabbin Head Office, you will take a key focus on coordinating and delivering the training, documentation, compliance, onboarding, e-learning, and system support functions that enable Prestige Inhome Care's Client Services teams to operate consistently, confidently, and at their best.
You will also ensure our IT initiatives are quality tested in readiness for business use.

Your responsibilities will include:

- Client Services onboarding, induction and skills assessment
- Maintenance of all Service Delivery materials and documentation
- IT testing and system support (approx. 20% of role)
- Project support
- Communication and issue tracking
- Training support for Client Services, Contact Centre and Case Management teams

ABOUT YOU
You will bring solid experience in a training coordination, learning & development or a related role, ideally within aged care, community care, or health services. Experience developing or maintaining operational documentation, training materials, or e-learning content will also be valuable.
In addition, you will have:

- Strong verbal and written communication skills, with the ability to present and facilitate training to groups at all levels
- Excellent time management, organisational and prioritisation skills
- Strong attention to detail and the ability to identify errors, gaps, and improvement opportunities
- A client-centred mindset and continuous improvement focus
- The ability to balance and blend logical reasoning with creativity




- Proficiency in and a willingness to learn various technologies including e-learning platforms, CRM, rostering and client management systems

WHAT'S IN IT FOR YOU
We’re proud to share that Prestige Inhome Care has been recognised as one of AFR BOSS Best Places to Work for the second year running! This back-to-back recognition is a testament to the supportive, empowering, and values-driven culture we’ve built, and continue to build together.

At Prestige, we genuinely believe our people are our greatest strength. From our carers providing extraordinary support in our client's homes across the East Coast of Australia, to our passionate office team behind the scenes, every person here plays a vital role in helping our clients live independently with dignity and joy.

Here’s just some of what you can expect when you join the team:

- Your Birthday Off: Take your birthday off each year because it should be celebrated.
- A Warm Welcome: Experience a tailored onboarding with personalised induction plans.
- Grow and Learn: Professional development is in your hands with the Prestige Training Hub and 5 days of paid study leave.
- Give Back: Access one paid Volunteer Day to make a meaningful impact in your community.
- Celebrate: Join our Monthly Birthday Celebrations, Wellness Initiatives, mid-year Awards night, Christmas Parties, Guest Speakers, Team Building Exercises, and more.
- Support When You Need It: Access our Employee Assistance Program (EAP) for confidential counselling and support.
- Retail Benefits: Discounts with a wide range of retailers nation-wide

APPLY NOW
If you’re ready for your next challenge and think this opportunity is aligned to your experience, skills and career goals, we’d love to hear from you!
At Prestige Inhome Care, we believe in the power of diversity and inclusion. We encourage applications from people of all abilities, Aboriginal and Torres Strait Islander peoples, individuals from Culturally and Linguistically Diverse backgrounds, and the LGBTIQ+ community. We are dedicated to fostering an inclusive and respectful workplace where everyone can thrive.

📌 Client Services - Training Coordinator (Australia)
🏢 Prestige Inhome Care
📍 Australia