About the Company
This premium fashion brand is known for its sophisticated style, quality craftsmanship, and personalised approach to customer service. With a focus on creating authentic and memorable shopping experiences, the brand values meaningful customer connections, product knowledge, and a considered approach to luxury retail.
About the Role
An exciting opportunity is available for an experienced retail leader to join the Pacific Fair team as an Assistant Store Manager. This is a hands-on leadership role where you will support the Store Manager in driving sales, coaching the team, and delivering an exceptional customer experience. With a strong focus on personalised service, you will take the time to understand each customer's needs, build genuine relationships, and create a welcoming environment that reflects the brand's premium positioning. The roster will include both Saturday and Sunday, with two days off during the week. A Sunday to Thursday roster may be considered for the right candidate.
Skills & Experience
- Proven experience in retail leadership, ideally within premium or luxury retail
- Strong sales and KPI management skills, with a focus on driving results
- Passion for delivering personalised customer service and building lasting relationships
- Excellent communication skills and confidence engaging with a diverse customer base
- Experience coaching, motivating, and developing a team
- Strong product knowledge and an appreciation for quality and craftsmanship
- Ability to lead by example and maintain high service standards in a premium retail environment
- Flexible availability to work weekends, with a Sunday to Thursday roster considered for the right candidate
Benefits & Rewards
- Competitive salary package plus personal commission and store bonus
- Opportunity to work within a premium fashion retail environment
- Supportive leadership team and cooperative culture
- Develop your skills within personalised, high-end customer service
- Opportunity to contribute to store performance and team development